negotiation

jaymetrap
2013

Make Your Seo Ultimate

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11 Nov 2009 - 10:05am
0
4 years ago
11 replies
Liou Yamane
2008

Good books or resources for interview techniques

I just did a short focus group and light usability test with a couple of children. What I noticed is how important the phrasing of interview questions and usability tasks is, especially with children but also with adults in general.

Has anybody recommendations for books or other resources that can help me in phrasing questions and tasks as neutral as possible?

PS. I found http://www.ixda.org/discuss.php?post=6191 but I thought that the books are rather general and broad.

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