Would love to hear your thoughts on what is the best time to ask someone to log in/sign up. Do you think it is before they perform the action (for which signing up is required), after they perform the action or as part of the action itself?
We have tried all three on our site and haven't noticed a real difference in our metrics.
I am working on a B2C site that is centralizing multiple divisions into a single site. Need to migrate customers from old authentication systems to the new one. Can't auto-migrate credentials (not unique on an enterprise level). (1) Anyone have experience doing this? (2) Any POV on best practices vis a vis UX, customer satisfaction, (3) if a grace period is provided how long should it be (user vistation frequency = monthly.