Zappos has a great example of a Solution Selling module that they call "Shop by" which allows their customers to shop for a specific "complete look" based on their fashion style. Crate and Barrel has a similar module when you get to the product level. What other examples of Solution Selling modules are out there?
Does anyone have examples of sites with product pages that they really
like? We're looking at new ways to present product information on our
site. Our pages currently have a lot of data and we're looking for
ways to improve the experience and reduce the clutter.
Examples that we've found include the Vaio laptop pages (dashboard,
large images, etc.), Trekbikes.com (simple, large images), etc.
Has anybody on the list had any experience of evaluating off-the-shelf
products for usability and quality of user experience.
I'm working with a company whose philosophy is to, where possible,
buy a product rather than build. The evaluation of such products is
based on supporting business processes and conforming to technology
infrastructure (and, of course, cost). They are now seeing the need
to include UX in the evaluation process but are not sure how.