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15 Feb 2009 - 7:30pm
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Stephen Holmes
2009

Linking Online interaction with Off-line completion

I'm wondering if any studies or work has been done with improving
success rates where a person has to fill in a form on-line but submit
the some of the results by snail mail (for legal reasons).

A project I'm working on has a major non-completion problem (over
40%), with stuff being sent in the post not being completed
correctly.

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