smartagents

5 Feb 2009 - 9:43am
0
5 years ago
1 reply
bminihan
2007

Virtual Smart Agents increase conversions?

This came up this morning while chatting with a content manager friend
of mine. She's installing one of those "virtual smart agent"
things on her customer's web site.

It's one of those little in-page chat windows that pops up and asks
if you'd like to talk to an agent and get help.

She says they "increase conversions 10%".

I think they're one of the more annoying, and misused bits of fluff
to appear in the past few years.

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