28 Sep 2007 - 12:07pm
Gustavo Gawry

Understanding data from ClickDensity/CrazyEgg to help on redesign

I have a doubt about those Click Tracking apps and I would like to know your
experiences about that

I need to create a method, a logic to understand those numbers/graphics from
ClickDensity and comparing them with WebTrends data or Google Analytics.

Does anyone knows an article or something that could help?

28 Sep 2007 - 7:57am

How to convince customers to participate to a user testing?

In our company, user testing with real users is not systematic and our
customers are not used to be solicited for this.

Once we agree with stakeholders to do user testing and once we are in
contact with sales people, we have to convince customers to find users who
would participate.

How to convince our customers?

22 Sep 2007 - 9:46am
8 years ago
3 replies

Book Review: The User Is Always Right

The User Is Always Right: A Practical Guide to Creating and Using Personas
for the Web<>,
Steve Mulder and Ziv Yaar.

This comprehensive guide approaches user experience research like never
before, and is *well-written, easy-to-read*, and *quite user friendly*.

21 Sep 2007 - 6:12am
8 years ago
10 replies

IxD is like.... the use of metaphor in application interface design

Metaphor is an important concept in computer system design as well as in
language. Metaphor is more than just a literary device used for poetic
effect, it is an integral part of our language and thought.

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