The out of box experience (OOBE) describes the users first interaction
with a product or service. In the technology sector this first
experience invariably involves plugging stuff in, installing some
software and crossing your fingers in the hope that the product will
work. The problem is that, in far too many cases, it doesnt.
Recent conducted by Accenture in the US shows that each year
consumers return millions of electronic products not because they
dont work, but because customers think they dont work.
Does anyone have recommendations for great workshops they've attended
in the Bay Area recently, having to do with UX, design, or marketing?
A full-day or half-day workshop would be ideal. I've read through
the IxDA events listings, of course, but would like to get the input
of the whole community. Thanks!
User Interface / Interaction Designer in the Columbus area
We need another interaction designer to help shape user experience
for a high-volume B2B information site. We operate really big
database / search platforms for several well-known business
publishers, but this job is focused on our own flagship business
information site which averages about a million page views a day.
I manage a small UX team within the Product department of a .com. As
part of the overall company strategy each department leader has been
tasked with creating a (gulp) 5 year road map of their respective
departments. I'm not a business school grad and have only seen road
maps and have never created one. Has anyone out there done such a
thing for a UX group and if so do you have any advice or resources
that might help me out.
During the closing plenary of the IA Summit on Sunday, Jesse James
Garrett said that âInformation Architecture is not a profession â¦
and neither is Interaction Design â¦ we have and always will be User
Experience Designersâ. Iâm paraphrasing a little from memory (the
podcast isnât out yet) - but the gist is there.
Iâm a big believer in this viewpoint (and I chaired the IA Summit