4 Jan 2010 - 7:31am
6 years ago
1 reply
Daniel Braithwaite

FAQ Search Tool

Hello everybody,

I am doing some research into FAQ search tools 'best practice' and
am struggling to find research material that covers this. Does
anybody know of any research that covers presenting FAQ's
alternatively by category and most popular and establishes which
method is more effective and in what situations this is the case?

Also would be great if anybody has any personal experiences and / or
opinions regarding this issue.

Please send links of any good FAQ search tools you can think of.



4 Aug 2009 - 3:40pm
7 years ago
1 reply
Michel Milano

resource: search interfaces book by marti hearst

apparently this went up in june and it is entirely possible that i
can't find/recall this having been listed here already; but at the
caveat of repeat-risk, i thought that others could be interested in
the "full text online free-of-charge access" to the upcoming book
from marti hearst.

brief extract:
"This book focuses on the human users of search engines and the tool
they use to interact with them: the search user interface."

22 Jul 2009 - 8:29pm
7 years ago
2 replies
Melissa Cooper

Date based search on Mobile web

Hi all,
I was just wondering if anyone knew good examples of date search on
mobile web.Specifically talking about html driven stuff, not iphone

The difficultly with date based searches on mobile, I am realising is
error prevention (in the absence of relying on ajax) and fatigue at
the prospect of interacting with multiple and very long pull menus.

I have a bunch of quick links to commonly used date ranges - ie, this
weekend, but I also need to provide the flexibility to allow users to
choose any singe date in the future or a date range.

13 May 2009 - 7:56pm
7 years ago
4 replies
Melissa Cooper

Mobile Search Models

Hi all,

I've been seriously thinking a lot about mobile search models and am
looking to crowd source interesting examples to check out.

Also, if there are any articles / papers you would recommend on the
topic, that would be great.

At the moment, it is my view to simplify this as much as possible.
I'm considering in the case that a user has multiple search criteria
that they input one and build on that query rather than complex
advanced searches.

7 May 2009 - 7:34pm
7 years ago
6 replies
Shima Kazerooni

Best Practices in Usability Testing of Search Results Page


What are some of the best practices in usability test of search results pages?  Do you use them?


7 Feb 2009 - 9:03pm
7 years ago
15 replies
Den Serras

E-Commerce site - but no categories - so bad SEO?

I'm creating a very large e-commerce site that's expected to
eventually have tens of thousands, perhaps more, entries. It is for
an industry that is heavily categorized, but every supplier has
totally different categories, so they effectively become meaningless.
So we're going to put it all together without categories, or at least
without a category tree model. It's search engine only, baby. All
those former categories are now keywords, effectively allowing one
item to be in dozens of categories.

I'm worried about how sites like Google will index ours. Even if

16 Oct 2008 - 2:28pm
7 years ago
7 replies

Designing Search forms - Search button placement

Hi All

I don’t think placement of action button for search form
with 2 or more search parameters has been discussed in the group yet. Everyone
in the group would have sometime worked to design search forms for intranets or
websites that have 2 or more search parameters. I find a lot of research on registration
forms but not on search forms. Luke has conducted great research on the registration
forms and the design of the forms.

21 Sep 2008 - 11:41pm
8 years ago
9 replies
Sachin Ghodke

Hit button for Search

I am working on a website where the feature "Search" is part of an important
way to navigate through the website. What I want to know is what is the best
button option to use for the "Search". Which of these - "GO" or "magnifying
glass icon" or "arrow" or "FIND" - is the right choice and why? Or do you
have more suggestions on this?

Thank you
Sachin Ghodke

20 Aug 2008 - 10:15am
8 years ago
18 replies
L.A. King

Designing a "query builder" for advanced search

Anybody out there ever built a interface that helps users build an advanced
search query? I am currently working on a site that has over 5 million
articles, and search is the primary way users find this information. A lot
of these users are librarians and they know how to do complex Boolean
searches on various meta data fields. Currently, the search engine is
optimized for this type of user, which is completely ignoring the user who
does not know how to construct these complex queries.

28 Jul 2008 - 3:43am
8 years ago
44 replies


A new clustering search engine? Wall Street Journal article here: * launches today.

It was a little quirky this morning. Even though it comes from three
architects at google, how is it different?
"*Popularity is useful, but has dominated search results so heavily that it
gets harder and harder to find the page you want, especially if your search
is a complex one.

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