26 Sep 2007 - 2:30pm
8 years ago
6 replies
Fredrik Matheson

Hack your own usability studio (long recipe, low price)

At work we use Morae ( for user
testing. Quirks aside, it works pretty well.

The other day all our copies of Morae were busy and I needed a way to
let colleagues observe the use of a website in the room next door.
Basic requirements were:

1. a computer that the user would browse from (PC or Mac, it didn't matter)
2. some way to show what was on the user's screen on another computer
3. video of the user (one or more)
4. audio of what the user was doing

21 Sep 2007 - 9:06pm
8 years ago
7 replies
Jack L. Moffett

iPhone Usability Test

Has anyone read about the iPhone vs. HTC Touch vs. Nokia N95
usability study performed by Perceptive Sciences?

While I believe the final result is likely correct (the iPhone wins
handily), I question the integrity of the study.

10 Sep 2007 - 1:17pm
Leonardo Vernazza

Airplane Entertainment System

Hi, I want to share a usability problem I faced in the airplane
entertainment system.

I think it is a very common problem in this kind of user interfaces.

Read the full article here
entertainment.html> .

31 Jul 2007 - 3:04pm
8 years ago
9 replies

Usability testing at conferences

I just returned from a conference where we tested several interaction

designs on 45 users (you can see a summary here along with a simple

of what it cost us:

This was a very successful event for us; we came back with great

that will feed several changes in our designs.

Out of curiosity, do many others do any usability testing at conferences

in their domains (this was a networking conference - my company c

13 Jun 2007 - 8:15am
Desiree Sy

"Adapting Usability Investigations for Agile UCD" published

Several people were asking about resources/case studies/help
to do agile user-centred design. The Journal of Usability
Studies has just published an article I wrote that describes
in detail the adaptations to usability investigations (such
as rapid formative usability testing and contextual inquiry)
that the Autodesk (was Alias) UX team made in order to
support UCD:

I hope there is some helpful material in it.

31 Jan 2007 - 3:18pm
9 years ago
32 replies
Dante Murphy

Usability as Feature

I'm branching from an earlier topic in which this statement was made:

"Maybe you can re-frame your usability improvements as features?"

I've thought about this several times in recent months while reading
this list.

31 Jan 2007 - 1:11pm
8 years ago
4 replies
Josephine Choi

Usability testing software for Mac?

Hi everyone,

My company's working on a new Mac product that we will be doing usability
testing on. We use Morae for our Windows products and like the features it

We're looking to find something comparable for testing Mac software. We are
doing testing on-site, so remote testing software is not necessary.
However, we would like reliable screen capture. Remote observer capability
and real-time marking/flagging would also be nice to haves. For those who
have experience with testing Mac software, would you be able to share your
experiences and process?

31 Jan 2007 - 11:43am
9 years ago
13 replies

Anyone succeeded in getting a usability-only release?

Have any of you ever succeeded in getting a software release dedicated solely to usability fixes? I guess I'm primarily addressing in-house specialists... presumably consultants are often engaged to address solely usability.


9 Jan 2007 - 4:43pm
9 years ago
1 reply
Joy Zigo

NYC-UPA Tues., 1/23, Improving Web Sites through Customer Research

NYC Usability Professionals Association presents:

Using Quantitative/Qualitative Customer Research to Improve Web Site

Speaker: Carol Farnsworth, Director of Licensing & Partnerships, Keynote
Systems, Inc. (

Sponsored by: Sachs Insights

Club Med spearheaded its recent site redesign by conducting a competitive
comparison with the Beaches resort web site. They brought in Keynote
Systems, who used their quantitative/qualitative customer research

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