24 May 2008 - 6:54pm
7 years ago
61 replies
Robert Hoekman, Jr.

Usability = Predictability

"Usability equals predictability."

As in, if you can accurately predict what's going to happen next in an
interaction, it's because the action you're taking is understandable, clear,
logical, makes you feel confident, etc. If you can accurately predict what's
next, the interaction has high usability. If you can't accurately predict
what's next, the interaction has low usability.

Shoot holes in that statement.

19 May 2008 - 7:36pm
7 years ago
5 replies
Elise Edson

Resources for new usability managers

Hi folks,

Can anyone recommend coursework, books or other resources to help managers
understand how to handle IxD / usability professionals and manage the user
experience? (Not so much the methodology, but direct guidance on resource
planning, logistics, evangelizing usability, budget, performance metrics,


22 Apr 2008 - 9:55am
Maria Pereda

Usability Testing Facility in NYC

Hi there,
My company is looking into renting out a lab to perform usability testing in
the New York City Area. We need the following:
1 - the company can provide us with a lab setting where our IAs can conduct
usability testing
2 - the company will also able to do the recruiting for us

Any recommendations would be greatly appreciated


16 Apr 2008 - 2:38am
7 years ago
10 replies
Oleg Krupnov

Rapid HTML Wireframing without Dreamweaver

While I feel quite confident with HTML and CSS, it seems to take a bit of
pain to use Dreamweaver for wireframing, perhaps because it tends to force
you into detail too early, when you are still on the "vision" stage of the
process, and feel like a WYSIWYG tool would be more appropriate.

On the other hand, wireframing in the WYSIWYG way entirely without HTML also
feels wrong, because first, the target medium is Web so it's closer to the
reality to think in HTML, and second, HTML is a powerful and expressive
language, and quite a mature one.

14 Apr 2008 - 7:55am
7 years ago
5 replies
Jef Lippiatt

Usability and Standards for Formatting Negative Numbers?

I am currently doing some research before I make a suggestion for how this
information should be displayed. Of the known formats I know that using
parenthesis () around the number or using the minus sign in front of the
number can be used. I have also seen both of these variations with the
numbers displaying in red.

I was just looking to get some feedback or possible resources that might
have more information or research that backs it one way or the other so I
can be more informed with this decision. Thank you for your feedback and
time in advance.

Eric Manke

JOB: Lead Interaction Designer, San Francisco, Recruiter, Full Time

Title: Lead Interaction Designer
Location: San Francisco
Salary: 90's + bonus + stock options + outstanding vacation and benefits

An innovative, global financial institution is seeking a Lead
Interaction Designer with experience in Web applications, interaction
design, product development and usability. This is a unique opportunity
to join a small creative group with enormous influence in shaping one of
the most commonly used financial sites globally.

26 Feb 2008 - 2:28pm
7 years ago
3 replies
Jerome Ryckborst

Usability testing at a user conference

Our Marketing dep't wants me to do "usability testing" at an upcoming user conference -- a gathering of our software users. The conference's purpose: for users to improve their software skills and to learn about upcoming product advancements.

I proposed a card sort, because it's low-tech, relatively quick, and needs little setup. This meets y needs (I have something I need sorted), but does not meet the conference goals; it won't help users improve their skills or learn about upcoming product advancements. So it got lots of thumbs down.

4 Feb 2008 - 2:11pm
Wunderlich, Judith

Job Opening: Usability Consultant, Chicago, recruiter

Contract job:

Our client has recently merged with another large organization. Their
online/interactive presence has been compiled and there are issues with the
functionality of this large website. That is where you come in... we are
seeking a seasoned, talented usability consultant to work with cross
functional teams to identify current functionality and usability issues and
gather/create business requirements.

1 Feb 2008 - 7:35am
7 years ago
6 replies
Adam Connor

Statistics, Facts, Reports on PDF vs. HTML

I am working to make the case to some of my company's IT professionals
that the decision to go with PDF delivery for certain reports rather
than HTML is a bad one.

I've read all of Nielson's articles on PDFs as well as rebuttals by
various individuals (where they only seem to point out that PDFs can do
more than just be for print; include hyperlinks, interactive forms, etc.
but not that they do these things well enough to remove usability

Can anyone else point me to statistics or reports on PDF vs. HTML and
PDF for onscreen reading.

31 Jan 2008 - 12:06pm
Lori Baker

Looking for Usability Recruiting Firms in Western Europe

We are working on a project that plans to start testing in Germany,
France, Spain, Austria and Belgium specifically and I was hoping to
get some good recommendations on usability recruiting firms in those
countries. Any assistance would be greatly appreciated. Thank you!


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