Hey all, I'm doing some research on different tiers of usability testing,
and I love the new Silverback app that Clear Left just put out ( http://www.silverbackapp.com/) as a potential lower-end solution (we already
have partnerships in place for the high-end services). Are there any other
apps like Silverback out there? What do you guys use?
It was supposed to be the next big thing but it fizzled out like MMS
An important thing to note is you would have to use the speakerphone
to do video calls (unless you're always on BT headset or handsfree,
which is not true for an overwhelming majority of people) and this
compromises privacy in a big way…no one wants people nearby snooping
in on their conversations.
Would love to hear your thoughts on why it hasn't taken off yet?
I will make a post about the responses I receive and will publish them
in a few weeks for all to see (names are anonymous)
As in, if you can accurately predict what's going to happen next in an
interaction, it's because the action you're taking is understandable, clear,
logical, makes you feel confident, etc. If you can accurately predict what's
next, the interaction has high usability. If you can't accurately predict
what's next, the interaction has low usability.
Can anyone recommend coursework, books or other resources to help managers
understand how to handle IxD / usability professionals and manage the user
experience? (Not so much the methodology, but direct guidance on resource
planning, logistics, evangelizing usability, budget, performance metrics,