usability

5 Feb 2009 - 9:43am
0
4 years ago
1 reply
Terms:
bminihan
2007

Virtual Smart Agents increase conversions?

This came up this morning while chatting with a content manager friend
of mine. She's installing one of those "virtual smart agent"
things on her customer's web site.

It's one of those little in-page chat windows that pops up and asks
if you'd like to talk to an agent and get help.

She says they "increase conversions 10%".

I think they're one of the more annoying, and misused bits of fluff
to appear in the past few years.

18 Jan 2009 - 10:26pm
0
4 years ago
6 replies
Terms:
Juan Ruiz
2007

usability testing equipment for mobile devices

Hello IxDA'rs

We are looking to purchase equipment for usability testing on mobile devices. I have done my research and there are 3 methods for this type of testing:

- Fixed device positioning: this setup is that the mobile device sits on a fix location with a webcam attached to the device via a metal neck or other type of support. The webcam points to the mobile device, recording the screen and the user's interaction with the device.

9 Jan 2009 - 6:01pm
0
4 years ago
6 replies
Terms:
christine chastain
2008

prevention, prediction and wellness

Hi all,

Happy new year!

Has anyone or is anyone working on or know anyone working in the prevention,
prediction and wellness space? If so, I'd like to connect.

Thanks much - Christine

6 Jan 2009 - 9:51am
0
4 years ago
26 replies
Terms:
Kordian Piotr Klecha
2008

Usability of accordions

No, I don't mean harmoshkas, but boxes with sliding parts, e.g.:
http://www.stickmanlabs.com/accordion/

We are going to use such box on the main page (in the bottom of column - not
very important content there, but still) and just wondering about
interactions. Current proposition is:

1. Accordion auto-switches to the next part after every 5 seconds when mouse
pointer is outside the box.

2. OnMouseOver any part-title bar opens this part (with latency 200ms).

3.

25 Dec 2008 - 11:34am
0
4 years ago
24 replies
Terms:
DampeS8N
2008

"People are Used to it"

This phrase has become the mantra of amature interaction designers and of the electronic product industry in general. It is the road block in the way of new and better ways to control our systems. It even prevents logical enhancements to our otherwise well-designed products.

Take the new philips HDTVs. At least the one I have has put a lot of thought into their remote and UI. To set the colors it shows you a bunch of photos in split screen and asks you which looks best. It has a minimal amount of buttons on the remote.

23 Oct 2008 - 9:05am
0
45 weeks ago
2 replies
Terms:
russwilson
2005

3 (not 6) Metrics for Managing UI Design

This is the follow up to the original post on metrics for managing UI design
(what we
finally chose to use based on feedback from IxDA members and team members):

http://www.dexodesign.com/2008/10/22/3-not-6-metrics-for-managing-ui-design/

I received some fantastic comments on that post and I want to thank everyone
for
taking the time to provide their input.

Best regards,
Russ

Russell Wilson
Vice President of Product Design, NetQoS
Blog: http://www.dexodesign.com

21 Oct 2008 - 12:04pm
0
4 years ago
5 replies
Terms:
Chad Jennings
2004

Online Questionnaire Best Practices (Anyone remember that Interactions article?)

Howdy all -
I am looking for a resource which outlines list best practices for
online questionnaire creation. Want to provide some guidance to our
marketing team. I remember reading a great one or two page article on
"Top Ten Best Practiced for User Questionnaires" or something like
that in an issue of Interactions magazine a year or so ago, but cannot
for the life of me track it down. It had a some great items such as
starting with easy to answer questions and to not include a middle,
neutral point (i.e.

20 Oct 2008 - 5:07pm
0
4 years ago
1 reply
Terms:
Tony Tulathimutte
2008

[Event] User Research Friday -- Fri., Nov. 7th, 1 - 6 PM

Greetings, IxDA! Join us on November 7th for User Research Friday, a
half-day conference in San Francisco on advanced UX research topics.

Speakers include Dan Saffer (author, "Designing the User Experience"), Indi
Young (author, "Mental Models: Aligning User Strategy with Business"), Maya
Duiker (Senior Product Manager, Autodesk), Steve Portigal (Portigal
Consulting), and Nate Bolt (Bolt|Peters User Experience).

15 Oct 2008 - 4:39pm
0
4 years ago
13 replies
Terms:
Nina Alter
2008

Guerilla/DIY Usability & Ethnography Research- Lazyweb, advisement...

Hi Gang:

So, I'm working with a startup right now, that has zero funding (for
real, not because they don't understand/support design) for Usability
and User Research studies...

14 Oct 2008 - 3:11pm
0
4 years ago
19 replies
Terms:
jeff noyes
2008

consistency or usability

I'm so tired of this argument, and I'm hoping this group can help provide
facts.

I recognize that some things in the UI should remain consistent - like an
interaction model. But often a deviation is required - ironically for the
sake of usability. Maybe you need to enlarge a button to emphasize it's
importance, or maybe the interaction model that worked 80% of the time falls
down in some cases. For me, deviation is a battle with stakeholders outside
of design. They want everything consistent.

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