Who uses these privacy & security tools? LGBT
communities use them to communicate safely and anonymously in areas
where homosexuality is punishable by law. In Egypt, activists use them
to avoid surveillance. In China, citizens use them to access censored
Why is usability so critical? In
these high-risk scenarios, poor usability discourages adoption of these
tools, and may put users at risk. Most recently, for example, dozen of
Ukrainian activists were drawn into an ambush which resulted in many of
them being arrested; many are still missing. A few days before the
ambush, activists had uninstalled secure voice chat apps because of a
frustrating install process. As a result, their communications were easy
for police to intercept. View story
Why are UX leaders needed to ensure free speech worldwide? Usability
problems are hindering spread, adoption, and proper use of these tools.
But the community of software creators building these tools are often
volunteers, and their teams are small. They lack the expertise or
resources needed to make their software more usable.
Join us for this private breakfast and learn:
How the UX community can help empower thousands of individuals throughout the world to communicate safely and anonymously.
Current initiatives to improve usability in anti-surveillance and anti-censorship tools.
Case studies of the challenges users face in repressive regimes.