Human Error, Messages and Feedback Webinar on 2 August

23 Jul 2012 - 10:36am
1274 reads
William Hudson
2009

(Apologies if you receive more than one of these.)

Human Error, Messages and Feedback Webinar on 2 August at 16:30 London Time

The Webinars are useful because they give great value and are convenient in bite size chunks. I can pass the most relevant information onto the team without everyone having to take a day off to go to a class presentation…
- George Harris, IT Director, Paperstone

We spend a lot of time designing web sites and systems for the 'sunny day' scenario when everything goes as planned. But in reality it is how well we deal with errors and exceptions that make the difference between failure and a good user experience.

In our fifth Guerrilla UCD webinar you'll learn some of the basic reasons people make mistakes and how we can design to avoid them, or at least minimize their impact. We'll also look at what makes a good error message and why these should always be a last resort.

Join the live webinar next Thursday (2 August) or download the recording if you can't make it. It covers:
• Brief introduction to human error
• Preventing errors
• Planning for errors
• Feedback and flow
• Attracting attention
• Error messages

For more information or to register, visit http://bit.ly/gucd-5. Log into the 'My Webinars' page once you've registered to have easy access to all of the downloadable resources.

The cost of this session is €66 / £55 / $88 with a 5-for-the-price-of-4 discount available. See www.guerrillaucd.com for full details.

Number 6 in the series, Usability Evaluation is scheduled for 16 Aug. See http://bit.ly/gucd-6.

Regards,

William (Hudson)
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)
Syntagm is a limited company registered in England and Wales (1985).
Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS.

Guerrilla UCD – Usability & User Experience Webinars www.syntagm.co.uk/guerrillaucd  | @GuerrillaUCD

UCD 2012 Conference – London: 9th & 10th November 2012 www.ucd2012.org | @UCD2012

Syndicate content Get the feed