Piloting end-to-end UX process for IT staff on intranet
27 Jan 2012 - 8:10am
2 years ago
I have been asked the question today
Will completing an end-to-end UX process for IT staff on the proposed intranet as an initial pilot cause any detriment to future user-centred design on the system?
This is an enterprise intranet and it has been estimated that there will be around 10 processes that will take place. It will have transaction points that will include the following:
Business process management
For instance document approval or inventory tracking — which can be set up to pull together processes, people, services, information and systems into a single application that helps drive business. Then, what's been built can be used like building blocks to assemble new applications
To your knowledge, are you aware of any issues that could occur in first doing an end-to-end user-centred process for IT staff (we can safely say these will be power users) as a pilot before looking at the process for other staff?