Advice for drive testing

7 Jul 2011 - 2:02pm
2 years ago
4 replies
742 reads
Hilary Bienstock
2009

Hello everyone,
I'm emailing this list asking for advice.  I have a client who makes cell phone-based navigation systems, and they want to do some drive testing -- that is, testing where I'd be in the car with the participant observing them as they navigate.  Has anyone on this list done this before?  If so, please let me pick your brain for some advice.  I've got lots of questions, including:
- How do stay safe in a car being driven by someone using a brand-new navigation system?  What if they're a terrible driver?  What if they're an ax murderer?  
- How do I record the sessions?  How do I broadcast the sessions back to my client?  Ideally, I'd like to record both the participants' face and the phone screen.
- Anything I need to know about recruiting people for these sessions?  How can we get them to clean out their cars ahead of time, at least to the extent that I can sit in it, preferably with an observer in the back seat?
- I plan to do the beginning of the session in-lab and then transition to the car.  How long should I expect such a transition to take?
Any advice would be much appreciated! 
Thanks,
Hilary

Hilary User Experience

                   Hilary Bienstock, Principal 

 

  hilary@hilaryue.com  :: 310.883.5818

 

 

Comments

7 Jul 2011 - 4:05pm
tonyzeoli
2008

The problem here is the you may need to jailbreak the phone and use a program from the Cydia app store called Screen Splittr, which allows you to split your screen with your laptop (the device should be connected via the cable I think) and then record it using Camtasia Studio or Jing screen record software. 
See this video for an example: http://www.youtube.com/watch?v=28u3UmzakWM&feature=related
To answer your other questions, I don't think there is much you can do to "stay safe", other than to wear a seatbelt and a crash helmet if necessary.
You could somehow use LiveStream or Ustream, and from the back of the car, have a video camera attached to the laptop, using a wi-fi connection in the area--or you would have to use a 3G connection, but that's not going to be the best quality.
Lastly, you could try and use Apple's FaceTime or Skype for iPhone, and simply record what the driver is doing over the shoulder, then use the Screen Splittr app to record the iPhone at the same time. You could feasibly use Skype to share your desktop and the person could watch that way as well.
I don't know...all kinds of tricks. I'm just throwing stuff out there to spur on the thought process and see what sticks.

On Thu, Jul 7, 2011 at 3:23 PM, Hilary Bienstock <hilary@hilaryue.com> wrote:

Hello everyone, I'm emailing this list asking for advice.  I have a client who makes cell phone-based navigation systems, and they want to do some drive testing -- that is, testing where I'd be in the car with the participant observing them as they navigate.  Has anyone on this list done this before?  If so, please let me pick your brain for some advice.  I've got lots of questions, including: - How do stay safe in a car being driven by someone using a brand-new navigation system?  What if they're a terrible driver?  What if they're an ax murderer?   - How do I record the sessions?  How do I broadcast the sessions back to my client?  Ideally, I'd like to record both the participants' face and the phone screen. - Anything I need to know about recruiting people for these sessions?  How can we get them to clean out their cars ahead of time, at least to the extent that I can sit in it, preferably with an observer in the back seat? - I plan to do the beginning of the session in-lab and then transition to the car.  How long should I expect such a transition to take? Any advice would be much appreciated!  Thanks, Hilary

Hilary User Experience

*                   Hilary Bienstock, Principal* 

 

  [1] hilary@hilaryue.com  :: 310.883.5818

 

 

(((Please leave all content below this
7 Jul 2011 - 4:44pm
Jared M. Spool
2003

Hi Hillary,

You want to talk to Nate Bolt at Bolt | Peters. They've done exactly what you're looking to do.

If I remember correctly, Nate talked about it in his IxD10 talk.

Jared

7 Jul 2011 - 9:05pm
bkillam
2010

My advice? Forget all the technical details until discuss with your client the fact that this is a very dangerous and it would NOT pass any IRB review. This testing should NOT be conducted on an open road. Period.

Bill

Bill Killam, MA CHFP/CUXP President, User-Centered Design, Inc. 20548 Deerwatch Place Ashburn, VA 20147 703-729-0998 (Office) 703-626-6318 (Mobile) http://www.user-centereddesign.com

On Jul 7, 2011, at 3:50 PM, Hilary Bienstock wrote:

> Hello everyone, I'm emailing this list asking for advice. I have a client who makes cell phone-based navigation systems, and they want to do some drive testing -- that is, testing where I'd be in the car with the participant observing them as they navigate. Has anyone on this list done this before? If so, please let me pick your brain for some advice. I've got lots of questions, including: - How do stay safe in a car being driven by someone using a brand-new navigation system? What if they're a terrible driver? What if they're an ax murderer? - How do I record the sessions? How do I broadcast the sessions back to my client? Ideally, I'd like to record both the participants' face and the phone screen. - Anything I need to know about recruiting people for these sessions? How can we get them to clean out their cars ahead of time, at least to the extent that I can sit in it, preferably with an observer in the back seat? - I plan to do the beginning of the session in-lab and then transition to the car. How long should I expect such a transition to take? Any advice would be much appreciated! Thanks, Hilary > > Hilary User Experience > > * Hilary Bienstock, Principal* > >
> > [1] hilary@hilaryue.com :: 310.883.5818 > >
> >
> >

10 Jul 2011 - 1:05pm
GeoffWill
2010

I agree with bkillam; however, can you not have an unencumbered driver driving the vehicle and someone acting as navigator in the passenger seat, while you or expendable associate (contractor :-) observe from back.

It is almost certainly against the law to encumber the driver with a cell phone, and woujld not likely win in the resulting law suit. Ask a traffic cop and a lawyer.

Geoff

-----Original Message----- From: bkillam Sent: Thursday, July 07, 2011 7:38 PM To: gwbando@msn.com Subject: Re: [IxDA] Advice for drive testing

My advice? Forget all the technical details until discuss with your client the fact that this is a very dangerous and it would NOT pass any IRB review. This testing should NOT be conducted on an open road. Period.

BILL ----------------------------------------------------------------

Bill Killam, MA CHFP/CUXP President, User-Centered Design, Inc. 20548 Deerwatch Place Ashburn, VA 20147 703-729-0998 (Office) 703-626-6318 (Mobile) http://www.user-centereddesign.com

On Jul 7, 2011, at 3:50 PM, Hilary Bienstock wrote:

> Hello everyone, I'm emailing this list asking for advice. I have a client who makes cell phone-based navigation systems, and they want to do some drive testing -- that is, testing where I'd be in the car with the participant observing them as they navigate. Has anyone on this list done this before? If so, please let me pick your brain for some advice. I've got lots of questions, including: - How do stay safe in a car being driven by someone using a brand-new navigation system? What if they're a terrible driver? What if they're an ax murderer? - How do I record the sessions? How do I broadcast the sessions back to my client? Ideally, I'd like to record both the participants' face and the phone screen. - Anything I need to know about recruiting people for these sessions? How can we get them to clean out their cars ahead of time, at least to the extent that I can sit in it, preferably with an observer in the back seat? - I plan to do the beginning of the session in-lab and then transition to the car. How long should I expect such a transition to take? Any advice would be much appreciated! Thanks, Hilary > > Hilary User Experience > > * Hilary Bienstock, Principal* > > > > [1] hilary@hilaryue.com :: 310.883.5818 > > > > > >

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