[EVENT] IxDA Austin // Tuesday, Jan 18 // Using Online Communities to Harvest Ideas, Decrease Support Costs and Kick-Start Loyalty

4 Jan 2011 - 10:08am
1453 reads
Erin Lynn Young
2009

 

 

National Instruments has won awards for the way it has built user feedback into the development process for its flagship product. The company invites users to submit features and rate others' submissions, collects feedback about new technologies before they're ready for release and actively measures the success of their co-innovation.

In this panel, we'll bring folks together from Community, Product Management and IT teams to teach us how they're doing it - and how they're measuring it. Panelists include:

  • Deirdre Walsh, Community & Social Media Manager
  • Ryan Rutan, Jive SBS Architect
  • Jeffrey Phillips, LabVIEW Product Marketing Manager
  • Travis Hailey, Software Group Manager
  • Joanna Matthews, Senior UI Designer

The panel will be moderated by Erin Lynn Young of IXDA. Submit questions to erinlynnyoung@gmail.com.

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RSVP: http://ixdaaustin.ning.com/events/using-online-communities-to
(If you are not already a member, you'll need to sign up first. It's free)

WHEN
Tuesday, Jan 18th, 2010
7:00 - 8:00   Panel
8:00 - 8:30   Networking & Refreshments

WHERE 
National Instruments Building B
11500 N Mopac Expwy
Austin, TX 78759-3504
Map & Driving Directions

AUSTIN IXDA
IxDA Austin produces regular face-to-face community events to gather professionals who design interactive systems and products of all kinds: web,desktop, enterprise, mobile, consumer electronics, digitally-enhanced environments, and more. All interested parties are welcome!  If you'd like to learn more join us at http://ixdaaustin.ning.com/

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