Are you a virtual worker?

31 Aug 2010 - 12:01pm
3 years ago
8 replies
817 reads
tamtolam
2010

Are you a virtual worker? Do you spend 80% or more of your time telecommuting or mobile working? If yes, please participate in a research study(http://www.surveymonkey.com/s/jobstressA Study of Job Stress on Job Satisfaction among Virtual Workers, conducted by Tam Lam, a doctoral learner at Capella University. Your participation in this study will enable us to examine the relationship between job stress and job satisfaction among virtual workers.  It would not take you more than 15 minutes.

 

Thank you so much for your participation in the study. 

Sincerely yours,

Tam Lam

Comments

31 Aug 2010 - 12:27pm
Joe Sokohl
2004

I think the concept is interesting...but I had to stop filling the survey out for a few reasons:

1. I was a bit concerned that it was skewed to people who worked in traditional companies but virtually. It doesn't allow at all for independent workers who work virtually.

2. Then I encountered your scale, for example:

1. I feel certain about how much authority I have.

I feel certain about how much authority I have.  
Very inaccurate
Mostly inaccurate
Slightly inaccurate
Uncertain
Slightly accurate

The opposite of "Very inaccurate" surely is "Very accurate," not "Slightly accurate." When I read that scale, I felt that the results were too skewed to deliver results implying unsettled or stressful attitudes, when in fact that might not be the case. Surely you could delete "Mostly inaccurate" to provide "Very accurate" and still keep your 5-point scale.

31 Aug 2010 - 12:58pm
tamtolam
2010

Hi Joe,

Thank you for trying to take a survey and your comments.  To answer your questions:

"I was a bit concerned that it was skewed to people who worked in traditional companies but virtually. It doesn't allow at all for independent workers who work virtually."  - Yes, this survey questionnaire is likely for people who worked in traditional companies but virtually.

2.  The job survey questionnaire is coming NIOSH Job Stress Questionnair, which is standard, that's why I didn't try to change the wordy.

Tam

31 Aug 2010 - 1:16pm
Samantha LeVan
2009

Tam,

I have to agree with Joe. I stopped short of completing it after encountering typos and questions that I didn't understand. For example, "I receive incompatible requests from people." What does incompatible mean in this case? The answer choices aren't balanced and may lead to skewed results. I also felt that some of the response choices for how often something happens are hard to answer because everyone has a different opinion of frequent, sometimes, etc. Is this a pilot of the survey, or the final design?

The IxDA is full of amazing people who would love to help improve the survey design so you get more accurate responses. :)

Samantha

31 Aug 2010 - 1:27pm
tamtolam
2010

Hi Samantha,

Thank you for trying to take a survey and comments.  The survey questionnaire is coming National Institute for Occupational Safety and Health (NIOSH), which is standard.  These questions have been used to conduct in many studies before.

Tam

31 Aug 2010 - 9:32pm
Joe Sokohl
2004

Hi Tam,

Not trying to be too critical, but I still assert that the scale is fundamentally flawed. I'm not sure who the NIOSH is, but if they've used the same scale, then their data are all suspect. Again, I mean this in the spirit of improvement and aid. As a person who works in a distance environment and has done so (either independently or with a firm) for the past five years, the topic is interesting. But the data need to be accurate. Having a flawed scale and using language that conflicts with users and their mental models don't seem to help reach that goal.

Sorry,

joe

1 Sep 2010 - 11:19am
Samantha LeVan
2009

Tam,

I found the original survey (I think it's very old) and it does not have any typos and the response ranges are correct based on suggestions you've seen here. While I understand it's a standard, it's a bit of an old standard, and doesn't really work well for gathering accurate data. It may be a lot of work to revise the survey but I guarantee you'll get better results. If this is to drive data for publication, you will want it to be as accurate as possible. Let me know if you'd like a little help with editing.

Samantha

1 Sep 2010 - 12:15pm
tamtolam
2010

Hi Samantha,

Thank you so much for your feedback.  And yes, please point out anything that you see is odd/typos/...

I'm very grateful for your suggestions.

Once again, thank you so much for your help.

Tam

7 Sep 2010 - 6:15pm
Samantha LeVan
2009

What might work for you would be to usability test the survey with 3-5 people. Observe how they interact with each question and use feedback to adjust questions and answer choices. Testing the survey will help you figure out which questions are problematic for your target audience.

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