On Mon, Aug 16, 2010 at 2:15 AM, Dimiter Simov
> As for the larger/smaller font size icons, and I am quoting from memory, in
> our usability tests, I have observed people using websites where such
> controls were available, and I do not remember anyone ever using the tool to
> change the font size. Note, however, that observing the behavior of changing
> font size has not been a goal of our tests.
Exactly, you have to set out to test a feature like this. It's surprising
no one has (apparently) done just that.
> We all need a good nice text zooming control. A slider seems like a good
> idea. I think it is better than a descrete small/capital letter toggle
> because it gives several zooming levels and gives users the feeling of being
> able to fine-tune to size.
Sliders have their own usability issues, but such implementation details
are easy enough to A/B test.
> I believe the best approach is to have the control built in the browser. For
> example, CTRL+Roll to zoom the page and CTRL+SHIFT+Roll to zoom the text.
Personally, I think so too, but that ignores the whole point: most users
who need it are unaware of this browser feature.