[IxDA] [EVENT] Bangalore - HCI research methods - August 28
11 Aug 2010 - 9:17am
The STC India User Research and Usability SIG is pleased to
announce three sessions on Saturday, August 28, 2010, at Misys Software
Solutions (India) Private Limited, Embassy Golf Links Business Park,
Off Intermediate Ring Road, Bangalore.
1) HCI research methods by Sanjay Tripathi, ABB2) Usability heuristics for documentation by Anupama Gummaraju3) Web analytics in technical documentation by Jigesh T.V, Cisco
Agenda 9:30 am – 10:00 am - Registration10:00 am – 11:00 am - HCI research methods11:00 am – 11:15 am - Tea break 11:15 am – 12:15 pm - Usability heuristics for documentation
12:15 pm – 1: 00 pm - Web analytics in technical documentation Please be present at the venue by 9:45 am to avoid inconvenience. Presentations
HCI research methods - This session introduces popular HCI research methods including historical evolution and current practices. Usability heuristics for documentation
- Technical writers place tremendous importance on content reviews,
whether it is by peers, technical specialists, editors, managers, or
clients. These reviews focus on quality and accuracy of content, but
seldom usability. Typically, the reviews cover aspects like
completeness of content, formatting, broken links, inconsistencies in
content usage, and look and feel. While all of these do contribute to
usability, they are not the only contributors. The writers tend to
ignore such aspects as findability, ease of navigation from the user's
search perspective, match between the users' real world and the help
interface/content. This session discusses some of the heuristics used
to evaluate usability of an interface and how it can be applied to
documentation as well.
Web analytics in technical documentation -
This session deals with the "what" of web analytics and tries to find
the "how" of its relevance in technical communication. Jigesh gives an
overview of the value that web analytics brings to the field of
technical communication and shares his experiences.
is mandatory. The last date for registration is August 25, 2010. This
session is free for STC and non-STC members. You can register at http://tinyurl.com/36hflfd. The event is limited to 50 participants. If you have any questions, please send an email to Arun Martin at firstname.lastname@example.org.
- To ensure higher security of all the delegates, Misys mandates that
you bring your identity card and the online confirmation letter.
Tripathi holds a PhD in Human Computer Interaction (HCI) and a Masters
in technology and management from Flensburg University, Germany. He
has an overall professional experience of 13 years in the area of
research including researches in HCI. Currently he is working as a
scientist at the ABB Corporate Research, Bangalore. His main
responsibilities at ABB Corporate Research includes defining the
strategy for HCI research and KPIs for usability project of industrial
software systems. Prior to ABB, he has worked with a large software
service provider company in India, and major part of his professional
life was spent in Germany at various industry-academia research
Anupama Gummaraju has worked in the area of
technical writing and user experience for a cumulative of 11 years, at
Infosys Technologies Ltd. She has worked on projects that incorporate
usability and design in technical writing. Currently she freelances
Jigesh T.V holds an engineering degree in
Industrial Management and a post-graduate diploma in Instructional
Designing. Currently, Jigesh is working as a technical writer with
Cisco, Bangalore. In Cisco, Jigesh is part of the voice technology
group where he works on the VoIP endpoints and API documentation.
Jigesh has been in the field of technical writing for about six years.
His latest interests include web analytics and video documents.
Venue Misys Software Solutions (India) Pvt.Ltd, 2nd Floor, Eagle Ridge, Embassy Golf Links Business Park, Off Intermediate Ring Road, Koramangala,
Bangalore 560071 (Google Maps - http://tinyurl.com/2wcdqh6) Contact person: Rajdeep Gupta -- When God takes something away from your grasp, He is not punishing you. But He is merely emptying your hands, for you to receive something better.