Identity / Authentication - Change Examples

11 Jun 2010 - 1:32pm
4 years ago
1 reply
1011 reads
emalone
2010

Hi all-

I am looking for examples in the wild of sites and services that started out with a unique identifier as the login authentication and have recently switched to email as the login authentication.

Anyone seen this recently?

I am interested in documenting how they are alerting users to this shift in auth models and the UI flows that follow.

Any pointers and leads would be appreciated.

thanks

 

Erin Malone

Principal, Tangible UX

Author: Designing Social Interfaces

Blog: http://www.emdezine.com/deziningInteractions

 

Comments

13 Jun 2010 - 6:05am
netwiz
2010

Erin, I don't have a straight answer for you, but some thoughts I hope may be helpful. My assumption is that you are working on a project that is planning to make this switch. I would ask why? Whilst most people I think do choose to use their email address as a username, there are some who don't, and forcing them not to makes it harder for them.

Is it not possible to offer them the choice - e.g. on initial registration have a tick box for 'use my email address as my username', and/or to default the username input box to the previously-supplied email address?

Forcing email address, also means that partners who share their email addressses (we have many such in our database) can't have unique logins.

If you are force changing aspects of login, then I would suggest that you do two things 1) email all registered customers to let them know what's happening, and what will be expected of them 2) intercept logins with a message or input fields

On 12/06/2010 20:08, emalone wrote: > Hi all- > > I am looking for examples in the wild of sites and services that > started out with a unique identifier as the login authentication and > have recently switched to email as the login authentication. > > I am interested in documenting how they are alerting users to this > shift in auth models and the UI flows that follow. > > Erin Malone > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA) Discussion! > Manage Account .......... http://www.ixda.org/user/36407/notifications > Discussion Guidelines .......... http://www.ixda.org/help > > -- > > View original post: > http://www.ixda.org/mailcomment/redirect/%3C36407.25768.0.1276281154.8f9c42be4ee4515a6f954bc50ae72b19%40ixda.org%3E > > > >

-- Nick Gassman UX, design and insight, ba.com

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