Filter by product rating for products not yet rated
6 Apr 2010 - 6:10pm
3 years ago
I'm in a debate with our VP of Technology regarding the function of the rating filter in our new faceted search.
The facet in question displays a familiar css star rating element which will filter the items displayed to exclude results with a rating lower than the one you selected. This terminology is key to my consideration of how it should function for items that do not have a rating. The other side of the argument see's the function of this facet as one that includes items in the result that have a rating equal to or greater than that of your selection. The question is more philosophical than semantic, but I digress.
What this really comes down to for me is that of our 18,000 products, 11,700 of them do not have a rating. By choosing to hide any product that does not have a rating, we're making the assumption that these products do not merit inclusion because they have not received a rating, thus excluding a very large portion of our catalog. Where I would argue that because these products have not received a negative rating, they do not merit exclusion.