What is your experience in applying usability practices with 3rd party software development house?
Assuming you are the UX guru in a software development house, who do the development for other companies. How do you or can you apply the UCD methods and usability practices?
From my experience, software development house always under pressure of budget, time, and their major nightmare "change request". So stepping in the middle with usability test, define persona, wireframes, parallel design, field studies, and so on is not something logical for them. Most of the time requirements are gathered and project plan is already communicated with the client.