Godigi or other mobile usability testing solutions

10 Mar 2010 - 7:32pm
4 years ago
2 replies
1070 reads
Hilary Bienstock
2009

Does anyone have any experience with Godigi?  We received a solicitation email from them.

http://www.godigi.com/

It looks like they sell a camera for doing usability tests on mobile devices -- has anyone used it?  Or any other products or services from them?

Also - has anyone used any other solutions for testing mobile devices?  In our last round of testing, observers got very frustrated because they couldn't see the screen of the iPhone.  An iPhone screen sharing solution would be good but in the future we will need to test on other platforms like the Droid and Blackberry as well.

Thanks,
Hilary

 

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Hilary User Experience
                   Hilary Bienstock, Principal 

 

hilary@hilaryue.com  :: 310.883.5818  ::  fax 310.829.2839

Comments

19 Mar 2010 - 11:56pm
ohme
2009

I have use the Noldus Mobile device camera.  It will work on any non-flip phone (just candybar/ phones as they used to call them--which now includes iPhone, Androids, etc).  As you can tell from the picture, it severely effects the weight and handling of the phone.  But other than that, you and all in the back observation room get to see what the user sees, along with all of their finger taps too.  If your user can get used to it (takes maybe 5 minutes), you are gold.  http://www.noldus.com/human-behavior-research/accessories/mobile-device-camera-mdc 

26 Mar 2010 - 5:20pm
Barbara Ballard
2005

On Wed, Mar 10, 2010 at 8:06 PM, Hilary Bienstock <contact@ixda.org> wrote:
> Does anyone have any experience with Godigi?  We received a solicitation email from them.

This looks vaguely interesting. The gotchas to look out for are:

1) Is it a wireless camera? (Expect MAJOR problems if it is)
2) Figure out the value of facial expressions and body language. If you feel this is important, you'll need a coordinated second (or even third) camera.

3) Figure out whether the artificial interaction of a mounted device is important for your service. It might not be if:
       a) you have any accelerometer gestures
       b) your users might be generating language, and hence gesturing with the device

       c) you use any device-real world interaction, like camera, NFC, etc.
       d) you might need to test in context


We've built our own that addresses all of the above, using a sled, multiple cameras, and a quad-processor to capture video to disk. I don't have experience using somebody else's setup.



~~~~~
Barbara Ballard
Skype: barbara_ballard
Twitter, Delicious: barbaraballard
email: barbara@littlespringsdesign.com
1.785.838.3003


Hilary User Experience

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