Known issues with IxDA Discussion

3 Mar 2010 - 12:32am
4 years ago
19 replies
1252 reads
Elizabeth Bacon
2003

Hi folks,

We are indeed experiencing some major bumps in the transition to our new website, mainly around Discussion/email integration. Primarily, many people who had previously unsubscribed from emails were inadvertently given a subscription that delivers emails. Additionally, the "Daily" send interval that we thought would behave like the former website's "digest" option is not behaving as expected.

Please accept our apologies for these non-trivial hiccups. Rest assured that our development partners and IxDA stakeholders are working on providing the right fixes for these issues. We are also working hard to prepare a more appropriate forum for posting & addressing technical issues, so do stay tuned.  

In the meantime, for those of you who want to turn off an unwelcome deluge, we recommend the following (either temporarily or permanently, as you wish). In your Member Profile (Members > My Profile, or click on your name in the header), go to Notifications > Subscriptions, and set the Status for each subscription to "Inactive". You can do this by individually selecting a notification item, clicking "edit" and then selecting the Status setting to "Inactive" or you can do this as a bulk operation from by selecting the checkboxes for notification items and using the "Update Options" drop-down menu & selecting the option "Deactivate".

Cheers,
Liz

Comments

3 Mar 2010 - 2:08pm
Elizabeth Bacon
2003

Another problem we're having is that the server is not properly sending out everybody's password request emails. If you have requested a password and it's been more than 24 hours since you did so, your request is lost and you should re-request a password. Normally, these emails are delivered very quickly. However, please try not to jump on the pasword request feature every few minutes, which would add to the server load and compound the issue for everybody else. Again, apologies for these glitches.


Cheers,

Liz

3 Mar 2010 - 4:10pm
mrbluj
2010

Hello Liz,

I love the website, and I like that you guys are using Drupal! I am learning a few programming languages at the moment but I am highly interested in Drupal and Wordpress. I wanted to comment on the experience of the new website. I love the feature in which people can submit applications for a Mentor! Although when i submitted my application for a mentor it said that I needed verification. I didn't see any validation area in the form field. I am not sure if that's my error or a complication on the website. Just let me know, i'd really like to participate with that project. I really need a mentor to learn all I can about my industry!!!

J Henderson

http://blujconcepts.net/blog

3 Mar 2010 - 4:49pm
Elizabeth Bacon
2003

Hi J,

Wonderful! Although that mentoring form bug is problematic. I just checked and your Request a Mentor submission was *not* received, although others have been received on the new site. Can you do us a favor and retry your submission? If you hit any bugs, please grab screenshots & use our new Get Satisfaction feedback tool to submit your issue. The Get Satisfaction tool is the "Feedback" tab floating on the right side of the website; submit this issue as a "Problem". I would do it for you right now, but you need to get that form in and this way you'll stay more in the loop on any fixes or actions that might be required.

Cheers,

Liz

26 Mar 2010 - 5:41pm
Aaron Shapiro
2009

How do I keep getting my mailbox flooded with email from this site? I keep going onto it and turning off the email settings. I don't want this stuff emailed to me anymore. It's getting to be worse than spam. Ever since the new site was rolled out the email features have gone to hell. 

On Wed, Mar 3, 2010 at 8:12 PM, Elizabeth Bacon <contact@ixda.org> wrote:

Hi J,

Wonderful! Although that mentoring form bug is problematic. I just checked and your Request a Mentor submission was *not* received, although others have been received on the new site. Can you do us a favor and retry your submission? If you hit any bugs, please grab screenshots & use our new Get Satisfaction feedback tool to submit your issue. The Get Satisfaction tool is the "Feedback" tab floating on the left side of the website; submit this issue as a "Problem". I would do it for you right now, but you need to get that form in and this way you'll stay more in the loop on any fixes or actions that might be required.

Cheers,

Liz

(
3 Mar 2010 - 4:38pm
Matt Nish-Lapidus
2007

Hi Everybody

In our effort to make sure we get good feedback for the new site, and capture any issues you are having, we have a newly integrated Get Satisfaction widget on the right side of the site.

If you are having issues, or have suggestions/comments/feedback, please feel free to post it to Get Satisfaction. From there we can track the issues, give you help, and make the site better.

You can also check our Get Satisfaction page (http://getsatisfaction.com/ixda) to see if the issue you're having has already been submitted, and see if there is already a way to solve it.

Matt Nish-Lapidus / IxDA Board of Directors

3 Mar 2010 - 8:52pm
Allen G
2007

Nice efforts. keep up the good works!

4 Mar 2010 - 10:21am
Matt Nish-Lapidus
2007

Hi Everybody,

It appears there was a permissions error that prevented you from editing your username. That has now been fixed, so you should be able to go to your Profile > Edit page and change your username. This is the username you use for logging in, it's probably your full name right now. If you'd prefer to have a shorter or more easily typed username you should be able to do that now.

Thanks!

Matt

26 Mar 2010 - 3:11pm
Marcus Pierce
2007

Please someone tell me how to get off of this list.
 
> To: marcus_pierce@hotmail.com
> Subject: Re: [IxDA] Known issues with IxDA Discussion
> From: contact@ixda.org
> Date: Thu, 4 Mar 2010 10:09:07 -0600
>
> Hi Everybody,
>
> It appears there was a permissions error that prevented you from editing your
> username. That has now been fixed, so you should be able to go to your
> Profile > Edit page and change your username. This is the username you use
> for logging in, it's probably your full name right now. If you'd prefer to
> have a shorter or more easily typed username you should be able to do that
> now.
>
> Thanks!
>
> Matt
>
>

7 Mar 2010 - 3:54am
Eric Reiss
2007

I hope you'll tweet when you get the discussion digest working again. Now, for some reason, I'm receiving several copies of each mail. This is just too much, so I've simply disabled the discussion group until further notice.

On another note, I live in Denmark, where we speak Danish. It is somewhat offensive that your site greets me in German. Please keep your well-intentioned "Guten Tag" for those who actually ARE German. Or just speak English since you don't really have a multi-lingual site.

7 Mar 2010 - 3:56am
Eric Reiss
2007

OK. Now I see that I'm being greeted in French. C'mon folks, focus on the important stuff and cut out the cute.

7 Mar 2010 - 10:32am
nhoh
2004

At some point should IxDA consider rolling back to the previous version or just shutting down until these issues are resolved?

7 Mar 2010 - 2:40pm
Jim Leftwich
2004

I really like the nice touch of different greetings.  I don't consider it 'cute' but representative of our international nature.

26 Mar 2010 - 3:40pm
jason zietz
2007

Well, I just logged in and it says, 'Ciao'.  You say hello, I say goodbye?  I like the Beatles, but why doesn't this silly website know that I'm an ignorant, monolingual American?  Criminy!



On Sun, Mar 7, 2010 at 1:37 PM, Jim Leftwich <contact@ixda.org> wrote:

I really like the nice touch of different greetings.  I don't consider it 'cute' but representative of our international nature.

7 Mar 2010 - 3:34pm
Elizabeth Bacon
2003

I'll add that the panoply of greetings was a *completely* free feature that we didn't even specify. Eric, if you'd like to translate the site into Danish we can enable that support and make you a translator. We really do have a multi-lingual site, but beyond the most basic UI element labels the translations have to be crowd-sourced from the community.

 

Cheers,
liz

26 Mar 2010 - 3:41pm
Vicky Teinaki
2008

OT, but Flickr does multi-language hellos too.
The craziest one I ever saw was "HAI - now you can say hello in LOL-speak"! And "Gidday - now you can say hello in Australian" always makes me smile.

On Mon, Mar 8, 2010 at 9:51 AM, Elizabeth Bacon <contact@ixda.org> wrote:

I'll add that the panoply of greetings was a *completely* free feature that we didn't even specify. Eric, if you'd like to translate the site into Danish we can enable that support and make you a translator. We really do have a multi-lingual site, but beyond the most basic UI element labels the translations have to be crowd-sourced from the community.

 

Cheers,liz

(
7 Mar 2010 - 5:56pm
Mike Dunn
2008

Wondering how many complex site lanches some of the more vocal detractors have ever been involved with, especially ones of a volunteer nature such as this.  Things go wrong no matter how much planning is done- it's inevitable. It's not like anybody killed your dog or pissed in your wheaties, jeez.

26 Mar 2010 - 3:41pm
Sharon Greenfield5
2008

Well, sure, things go wrong. But this can effect an organizations attempt to become a legal 501c3
and/or their conference, if they don't discontinue what some law types
would consider illegal list unsubscribe practices. That's why it's such a big deal - the organization could be in legal
danger.

On Mar 7, 2010, at 3:00 PM, Mike Dunn wrote:

> Wondering how many complex site lanches some of the more vocal
> detractors have ever been involved with, especially ones of a
> volunteer nature such as this. Things go wrong no matter how much
> planning is done- it's inevitable. It's not like anybody killed your
> dog or pissed in your wheaties, jeez. > >

11 Mar 2010 - 9:49am
Hyun Kim
2008

I consider myself a heavy user of internet discussion forums but the funny thing is I never participate in the IxDA discussions (this is my first post) because the forum's current format makes it hard to get a good high level of all the topics and keep track of what interests me. Have you guys considered just using 3rd party software like vBulletin? 

Also, I've fully unsubscribed from all emails for the time being until you guys get it straightened out. seeing 15 - 20 emails every time I view my inbox is getting a bit crazy. Hope it get's resolved soon.

26 Mar 2010 - 3:11pm
George Reiswig
2007

Hang in there, Liz! You're doing great, and so is the design team.

George Reiswig Senior User Experience Manager TransCore (503) 643-4331, ext. 4702 Cell: 503-502-8307

-----Original Message----- From: ixdaor@host.ixda.org [mailto:ixdaor@host.ixda.org] On Behalf Of Elizabeth Bacon Sent: Wednesday, March 03, 2010 3:04 PM To: Reiswig, George Subject: [IxDA] Known issues with IxDA Discussion

Hi folks,

We are indeed experiencing some major bumps in the transition to our new
website, mainly around Discussion/email integration. Primarily, many people
who had previously unsubscribed from emails were inadvertently given a
subscription that delivers emails. Additionally, the "Daily" send interval
that we thought would behave like the former website's "digest" option is not
behaving as expected.

Please accept our apologies for these non-trivial hiccups. Rest assured that
our development partners and IxDA stakeholders are working on providing the
right fixes for these issues. We are also working hard to prepare a more
appropriate forum for posting & addressing technical issues, so do stay
tuned.  

In the meantime, for those of you who want to turn off an unwelcome deluge,
we recommend the following (either temporarily or permanently, as you wish).
In your Member Profile (Members > My Profile, or click on your name in the
header), go to Notifications > Subscriptions, and set the Status for each
subscription to "Inactive". You can do this by individually selecting a
notification item, clicking "edit" and then selecting the Status setting to
"Inactive" or you can do this as a bulk operation from by selecting the
checkboxes for notification items and using the "Update Options" drop-down
menu & selecting the option "Deactivate".

Cheers,Liz

((

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