Beyond Usability: Designing the Complete User Experience
Amsterdam. June 22-23, 2004
Our two-day intensive workshop with Jeffrey Veen and Peter Merholz=20
teaches you how to incorporate user goals and business needs into the=20
design process. You'll develop a detailed understanding of users=20
through task analysis, mental models, personas, and scenarios. You'll=20
create a user-centered information architecture that meets business=20
needs. You'll learn to manage in-house usability tests. And we'll teach=20=
you to validate and defend your most important design decisions.
The Elements of User Experience
New York, NY. July 22, 2004
Jesse James Garrett, using his renowned Elements of User Experience and=20=
Nine Pillars of Successful Web Teams models, provides a framework for=20
user-centered Web design with clear explanations and vivid=20
illustrations that you can put to immediate use.
This presentation will impose order on the chaotic array of terms and=20
concepts currently being used to describe user experience development.=20=
We'll review the big picture =97 from strategy and requirements to=20
information architecture and visual design =97 and explain how each=20
element of user-experience design can help you develop a process.