I don't like the term "intuitive" related to interaction design,
(mostly with big applications).
People around me say "it's not intuitive enough", "make it more
intuitive"... and I in turn try to explain that I prefer "ease of
use", "easy to learn", "rememberable".
The way I see it is that every application or device or interaction
have to be learned. Fast, easy, hard, "no-time", something.
There is familiarity, which I respect as a way to achieve "intuitive"
design but on the other hand saw some horrible examples where Outlook
literally served as a metaphor :-)
Is there intuitive design. Familiar is intuitive. Familiar is always
better. What's your thoughts?
Do you have any reference, articles?