Message Board Usability?

14 Nov 2005 - 11:02am
8 years ago
3 replies
1350 reads
Blake Scarbrough
2005

Has anyone done or know of any usability research on forums or message
boards?

BLAKe

Comments

14 Nov 2005 - 4:51pm
Micah Alpern
2005

Joel Spolsky has an article on designing for community that specifically
exams the design of discussion group software. Definitely worth a read.

http://www.joelonsoftware.com/articles/BuildingCommunitieswithSo.html

So we have discovered the primary axiom of online communities:
>
> *Small software implementation details result in big differences in the
> way the community develops, behaves, and feels.
> *
>
> Micah

On 11/14/05, Blake Scarbrough <blake at blakems.com> wrote:
>
> [Please voluntarily trim replies to include only relevant quoted
> material.]
>
> Has anyone done or know of any usability research on forums or message
> boards?
>
> BLAKe
> ________________________________________________________________
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15 Nov 2005 - 3:47am
Andrei Sedelnikov
2004

I would like to recommend two my own works on topic:

"Usability of Internet Discussion Forums"
http://usabilist.de/seeking/ru/?page_id=67

"The Return of The Internet Forums"
http://usabilist.de/seeking/ru/?page_id=68

Andrey
http://usabilist.de

On 11/14/05, Blake Scarbrough <blake at blakems.com> wrote:
> [Please voluntarily trim replies to include only relevant quoted material.]
>
> Has anyone done or know of any usability research on forums or message
> boards?
>
> BLAKe
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> (Un)Subscription Options ... http://subscription-options.ixda.org/
> Announcements List ......... http://subscribe-announce.ixda.org/
> Questions .................. lists at ixda.org
> Home ....................... http://ixda.org/
> Resource Library ........... http://resources.ixda.org
>

--
Andrei Sedelnikov
http://usabilist.de/

14 Nov 2005 - 10:36pm
Ian Chan
2005

Thanks Micah for pointing this one out. I've been interested in these
"second order" effects of design for a while. In fact I think we could add
to the list of design specializations "social interaction design."

Fact is that the handling needs of human interaction (not HCI, but HC-CH ?!)
-- which our physical, social, and cultural architectures have had centuries
to accommodate-- are special. And they don't always align with the
search/retrieval/presentation needs of content or information.

What happens in online communities is that the content of what we say is
dislocated from the act of saying it. The content remains, but isn't the sum
of what's going on, as Joel points out. As designers it's easier to work
with the content -- how to thread topics and posts, or display member bios
in short and long form, or taxonomize (or tag) content for ease of use. But
as long as humans produce that content in dialog with others, it will
contain aspects of social relations, the ambiguities of personal
presentation, ambiguities of response, of sincerity, and a ton more...

Working on this stuff is going to be v exciting I think, but we'll need to
move from user-centric design to practice-centric design...

> Joel Spolsky has an article on designing for community that specifically
> exams the design of discussion group software. Definitely worth a read.
>
> http://www.joelonsoftware.com/articles/BuildingCommunitieswithSo.html
>
> So we have discovered the primary axiom of online communities:
>>
>> *Small software implementation details result in big differences in the
>> way the community develops, behaves, and feels.
>> *
>>
>> Micah
>

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