Rare to see a good case study like this in the public space. Thought since
so many of us are constantly looking for source material like this to help
our cases, that I would forward this your way.
Dave (at) ixdg (dot) org
Dave (at) synapticburn (dot) com
AIM: bolinhanyc || Y!: dave_ux || MSN: hippiefunk at hotmail.com