ID workflow

21 Apr 2005 - 2:07pm
9 years ago
9 replies
862 reads
sajid saiyed
2005

Hi,
I am looking for information on what is the workflow pattern people
follow for ID projects which require final handoff to implimentation
teams which are say mostly programmers.

Are there any standards?

I am also looking for some good reading material on ID and ID process.

sajid

Comments

21 Apr 2005 - 4:24pm
Pradyot Rai
2004

Sajid,

It all depends on the kind of project you are in.
In the project where one has luxury to do user research, or if one is
starting from scratch, he can start building task model. Mostly, in
the beginning post-it methods are good way to start. And Incontext
folks have done good job in popularizing this method through
"Contextual Design" (that's the book available on Amazon).

You can take results of task flows to build your site-maps, navigation
models, or explore/represent high level scenarios. There are quite
distinctions on how you can do these three flows to polish you idea
and it purely depends on individual skill sets, styles and tools they
love to use. Hopefully, this is the stuff, which falls under ID. Many
folks stepping in the domain of analyst will also take it further to
map the non-UI workflows (and I am not going there, under this
thread). I would highly recommend book of Douglas K. van Duyne also
available at Amazon (The Design of Sites: Patterns, Principles, and
Processes for Crafting a Customer-Centered Web Experience).

Till this point the work is still the abstract in design. And all of
these are not necessarily deliverables to developers. This helps
Designers to concrete design and prototype their ideas. Most common
deliverables (for development) that I have seen are wireframes and
visual design from ID groups. Wireframes are becoming very standard,
however, there are different approaches of handling visual design
deliverables.

Very common approach of VD deliverables is to create screen comps and
work closely with Developers. At times, if you can, doing interactive
prototypes with actual look and feel is an option. Supposing you are
building web-based application, this will allow you to provide style
sheets and actual graphics. This works best where presentation and
functional layers are de-coupled and designers are allowed to touch
the code.

Many a times wire frames + style guides are good solutions if your
application designs can be *interpreted* and *managed* that way. This
is often considered the best bureaucratic design idea. However, I have
heard it wastes too much blood before it gets any better result.

> Are there any standards?

Not that I know. There are as many *standards*, as there are people
writing about them. It is mostly about context, type of the project
and personal style and convictions of individual. I am sure somebody
else on this list will comeup with entirely different sets of thingies
to arrive at same goals.

Hope that helps some of your questions,

Pradyot Rai

On 4/21/05, sajid saiyed <sajid.id at gmail.com> wrote:
> I am looking for information on what is the workflow pattern people
> follow for ID projects which require final handoff to implimentation
> teams which are say mostly programmers.
>

21 Apr 2005 - 4:37pm
Dan Saffer
2003

I'm teaching a fundamentals of interface and interaction design class
right now, and the toughest thing to find was a clear diagram of the
design and development process. I' guessing most of them are
proprietary. Here's the best stuff I found:

"Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
from AIGA Journal of Design for the Network Economy, vol 1, no. 2
(anyone have a pdf version?)

"The Interactive Development Process" by Nathan Shedroff
http://www.nathan.com/thoughts/process/index.html

Dan

Dan Saffer
Instructor
Carnegie Mellon University
http://www.odannyboy.com/vid05

21 Apr 2005 - 8:00pm
Bernie Monette
2005

>
> I'm teaching a fundamentals of interface and interaction design class
> right now, and the toughest thing to find was a clear diagram of the
> design and development process. I' guessing most of them are
> proprietary. Here's the best stuff I found:
>
> "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> from AIGA Journal of Design for the Network Economy, vol 1, no. 2
> (anyone have a pdf version?)
>
> "The Interactive Development Process" by Nathan Shedroff
> http://www.nathan.com/thoughts/process/index.html
>
>
> Dan
>
>
> Dan Saffer

We have a similar process:

We create a matrix, or an array, and along the left hand side we divide the
activities related to the project into four categories: backend, interface,
content, and strategy. The along the top we divide the time into four
categories: define, design, develop, and deploy.

Each activity has a place in the matrix and this place is seen in relation
to when it is due. Using Excel we can make a Gantt chart of how long we see
each activity taking. Then we can determine dependencies, risks, and get a
sense of the project as a whole.

It is also easy to assign the activity to an individual and then talk to
them about how much time they need. Primarily we use this to get their
agreement to the activity and the schedule. This information is tracked
along the length of the project and if they are having trouble it is
reasonably easy to see and fix. One thing I have found is that developers
tend to be reluctant to call for help and this matrix tracks their progress
so this is less likely to be a fatal situation.

What this also helps us do is enforce sign off with our clients. Before
moving from Define to Design we will have a document or a series of
decisions that they agree to so that the project can move forward. Sign off
usually has an invoice attached as well.

So now our big project is divided into smaller activities each of which has
a person, a duration, and a due date. This matrix is kept up to date and
then used in the after project discussions to see what went right and what
went wrong.

Cheers,

Bernie

--
Bernie Monette
InterActive Arts
Internet Presence Management
http://www.iaai.ca monette at iaai.ca 416 469 4337

--
---------------------[ Ciphire Signature ]----------------------
From: monette at iaai.ca signed email body (1823 characters)
Date: on 22 April 2005 at 02:01:10 UTC
To: discuss at ixdg.org
----------------------------------------------------------------
: Ciphire has secured this email against identity theft.
: Free download at www.ciphire.com. The garbled lines
: below are the sender's verifiable digital signature.
----------------------------------------------------------------
00fAAAAAEAAADmWmhCHwcAAI0CAAIAAgACACB94ckhJoAEpMWbF3zzcDd3N6JQWB
/4Q9pNwAm9dYvHlwEAIFoTYniy0FOtjZe/6kYrlABklU0s5UT0qEzBKZ8NWWafQM
P3VfBIwYgmwRvVocXqhimmtjTKJ8XGWzFDHKNJqw==
------------------[ End Ciphire Signed Message ]----------------

22 Apr 2005 - 10:35am
Robert Reimann
2003

> "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> from AIGA Journal of Design for the Network Economy, vol 1, no. 2
(anyone have a pdf version?)

This diagram is reprinted with some minor edits in About Face 2.0.
I know Cooper was planning to put this on their website; you might
drop them a line to request it.

Both of these diagrams are pretty schematic (Dubberly/Cooper's slightly
less so), and thus don't represent a workflow at the detail level.

Robert.

---

Robert Reimann
Manager, User Interface Design and Research

Bose Corporation
The Mountain
Framingham, MA 01701

-----Original Message-----
From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesign
ers.com] On Behalf Of Dan Saffer
Sent: Thursday, April 21, 2005 6:37 PM
To: ixd-discussion
Subject: Re: [ID Discuss] ID workflow

[Please voluntarily trim replies to include only relevant quoted
material.]

I'm teaching a fundamentals of interface and interaction design class
right now, and the toughest thing to find was a clear diagram of the
design and development process. I' guessing most of them are
proprietary. Here's the best stuff I found:

"Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
from AIGA Journal of Design for the Network Economy, vol 1, no. 2
(anyone have a pdf version?)

"The Interactive Development Process" by Nathan Shedroff
http://www.nathan.com/thoughts/process/index.html

Dan

Dan Saffer
Instructor
Carnegie Mellon University
http://www.odannyboy.com/vid05

_______________________________________________
Welcome to the Interaction Design Group!
To post to this list ....... discuss at ixdg.org
(Un)Subscription Options ... http://discuss.ixdg.org/ Announcements List
......... http://subscribe-announce.ixdg.org/
Questions .................. lists at ixdg.org
Home ....................... http://ixdg.org/

22 Apr 2005 - 10:59am
FelcanSmith, Mark
2004

I think this diagram by John Stickley does a good job of visualizing the
UCD process and shows the roles of an interaction designer and usability
engineer thru-out the project lifecycle, as well as what activities are
performed (high-level) at certain milestones.

Granted this is a high-level diagram, I feel it does a good job in
introducing these concepts and communicating the process and roles of
IxD and UE (that's usability engineering). I've referenced this document
w/ several project teams and management as an intro before diving deeper
w/ them.

http://www.visualvocab.com/stickley/tech/psueposter.html

-Mark

> -----Original Message-----
> From:
> discuss-interactiondesigners.com-bounces at lists.interactiondesi
> gners.com
> [mailto:discuss-interactiondesigners.com-bounces at lists.interac
> tiondesign
> ers.com]On Behalf Of Dan Saffer
> Sent: Thursday, April 21, 2005 5:37 PM
> To: ixd-discussion
> Subject: Re: [ID Discuss] ID workflow
>
>
> [Please voluntarily trim replies to include only relevant
> quoted material.]
>
> I'm teaching a fundamentals of interface and interaction design class
> right now, and the toughest thing to find was a clear diagram of the
> design and development process. I' guessing most of them are
> proprietary. Here's the best stuff I found:
>
> "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> from AIGA Journal of Design for the Network Economy, vol 1, no. 2
> (anyone have a pdf version?)
>
> "The Interactive Development Process" by Nathan Shedroff
> http://www.nathan.com/thoughts/process/index.html
>
>
> Dan
>
>
> Dan Saffer
> Instructor
> Carnegie Mellon University
> http://www.odannyboy.com/vid05
>
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org
> (Un)Subscription Options ... http://discuss.ixdg.org/
> Announcements List ......... http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
>

22 Apr 2005 - 1:09pm
Robert Reimann
2003

I like it, except that although it has users at the
center of the process (literally), it has UE, IxD, and SW
orbiting around them without ever actually touching them in
any way (except with a finished product), which I'm
sure wasn't the intent of the diagram, but is nonetheless
a poor visual metaphor for the IxD process.

I do agree it describes the roles nicely, however.

Robert.

-----Original Message-----
From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesign
ers.com] On Behalf Of FelcanSmith, Mark
Sent: Friday, April 22, 2005 1:00 PM
To: Dan Saffer; ixd-discussion
Subject: RE: [ID Discuss] ID workflow

[Please voluntarily trim replies to include only relevant quoted
material.]

I think this diagram by John Stickley does a good job of visualizing the
UCD process and shows the roles of an interaction designer and usability
engineer thru-out the project lifecycle, as well as what activities are
performed (high-level) at certain milestones.

Granted this is a high-level diagram, I feel it does a good job in
introducing these concepts and communicating the process and roles of
IxD and UE (that's usability engineering). I've referenced this document
w/ several project teams and management as an intro before diving deeper
w/ them.

http://www.visualvocab.com/stickley/tech/psueposter.html

-Mark

> -----Original Message-----
> From: discuss-interactiondesigners.com-bounces at lists.interactiondesi
> gners.com
> [mailto:discuss-interactiondesigners.com-bounces at lists.interac
> tiondesign
> ers.com]On Behalf Of Dan Saffer
> Sent: Thursday, April 21, 2005 5:37 PM
> To: ixd-discussion
> Subject: Re: [ID Discuss] ID workflow
>
>
> [Please voluntarily trim replies to include only relevant
> quoted material.]
>
> I'm teaching a fundamentals of interface and interaction design class
> right now, and the toughest thing to find was a clear diagram of the
> design and development process. I' guessing most of them are
> proprietary. Here's the best stuff I found:
>
> "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> from AIGA Journal of Design for the Network Economy, vol 1, no. 2
> (anyone have a pdf version?)
>
> "The Interactive Development Process" by Nathan Shedroff
> http://www.nathan.com/thoughts/process/index.html
>
>
> Dan
>
>
> Dan Saffer
> Instructor
> Carnegie Mellon University
> http://www.odannyboy.com/vid05
>
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org (Un)Subscription Options

> ... http://discuss.ixdg.org/ Announcements List .........
> http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
>
_______________________________________________
Welcome to the Interaction Design Group!
To post to this list ....... discuss at ixdg.org
(Un)Subscription Options ... http://discuss.ixdg.org/ Announcements List
......... http://subscribe-announce.ixdg.org/
Questions .................. lists at ixdg.org
Home ....................... http://ixdg.org/

22 Apr 2005 - 2:09pm
FelcanSmith, Mark
2004

Great point... I guess I subconsciously see the user connectivity, in
that I talk to this specifically when I'm discussing the process.

At our SIGCHI meeting Wednesday night we had Joel Grossman discuss
Design Hermeneutics...in one part, acknowledging the fact that in social
inquiry, the researcher has built in (historical social and cultural)
opinions and perspectives that will ultimately influence their work.

...I clearly see the lack of user involvement in the diagram now,
however I know that w/o this user involvement we can't honestly perform
UCD - I fill in the gaps during the dialog.

http://www.pivotalclick.com/chi2/ (link to Joel's presentation)

> -----Original Message-----
> From: Reimann, Robert
>
> I like it, except that although it has users at the
> center of the process (literally), it has UE, IxD, and SW
> orbiting around them without ever actually touching them in
> any way (except with a finished product), which I'm
> sure wasn't the intent of the diagram, but is nonetheless
> a poor visual metaphor for the IxD process.
>
> I do agree it describes the roles nicely, however.
>
> Robert.

23 Apr 2005 - 1:40am
Patricia Mullenberg
2005

[Please voluntarily trim replies to include only relevant quoted
material.]

I find Deborah J. Mayhew's description of the Usability Engineering
Process to be the most thorough and "usable" =)

http://drdeb.vineyard.net//index.php?loc=11&nloc=1

Cheers
Trish

> -----Original Message-----
> From: discuss-interactiondesigners.com-bounces at lists.interactiondesi
> gners.com
> [mailto:discuss-interactiondesigners.com-bounces at lists.interac
> tiondesign
> ers.com]On Behalf Of Dan Saffer
> Sent: Thursday, April 21, 2005 5:37 PM
> To: ixd-discussion
> Subject: Re: [ID Discuss] ID workflow
>
>
> [Please voluntarily trim replies to include only relevant
> quoted material.]
>
> I'm teaching a fundamentals of interface and interaction design class
> right now, and the toughest thing to find was a clear diagram of the
> design and development process. I' guessing most of them are
> proprietary. Here's the best stuff I found:
>
> "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> from AIGA Journal of Design for the Network Economy, vol 1, no. 2
> (anyone have a pdf version?)
>
> "The Interactive Development Process" by Nathan Shedroff
> http://www.nathan.com/thoughts/process/index.html
>
>
> Dan
>
>
> Dan Saffer
> Instructor
> Carnegie Mellon University
> http://www.odannyboy.com/vid05
>
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org (Un)Subscription Options

> ... http://discuss.ixdg.org/ Announcements List .........
> http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
>
_______________________________________________
Welcome to the Interaction Design Group!
To post to this list ....... discuss at ixdg.org
(Un)Subscription Options ... http://discuss.ixdg.org/ Announcements List
......... http://subscribe-announce.ixdg.org/
Questions .................. lists at ixdg.org
Home ....................... http://ixdg.org/
_______________________________________________
Welcome to the Interaction Design Group!
To post to this list ....... discuss at ixdg.org
(Un)Subscription Options ... http://discuss.ixdg.org/
Announcements List ......... http://subscribe-announce.ixdg.org/
Questions .................. lists at ixdg.org
Home ....................... http://ixdg.org/

23 Apr 2005 - 12:38pm
sajid saiyed
2005

Wow, a wealth of information for me here.

I really liked the diagram by John Stickley but would agree to the
point that the diagram un-intentionally leaves the user outside of the
cycle.

But none the less, this entire thread has been really useful for me so
far in trying to understand the work flow.

Sajid

On 4/23/05, Patricia Mullenberg <Patricia.Mullenberg at derivco.com> wrote:
> [Please voluntarily trim replies to include only relevant quoted material.]
>
> [Please voluntarily trim replies to include only relevant quoted
> material.]
>
> I find Deborah J. Mayhew's description of the Usability Engineering
> Process to be the most thorough and "usable" =)
>
> http://drdeb.vineyard.net//index.php?loc=11&nloc=1
>
> Cheers
> Trish
>
>
> > -----Original Message-----
> > From: discuss-interactiondesigners.com-bounces at lists.interactiondesi
> > gners.com
> > [mailto:discuss-interactiondesigners.com-bounces at lists.interac
> > tiondesign
> > ers.com]On Behalf Of Dan Saffer
> > Sent: Thursday, April 21, 2005 5:37 PM
> > To: ixd-discussion
> > Subject: Re: [ID Discuss] ID workflow
> >
> >
> > [Please voluntarily trim replies to include only relevant
> > quoted material.]
> >
> > I'm teaching a fundamentals of interface and interaction design class
> > right now, and the toughest thing to find was a clear diagram of the
> > design and development process. I' guessing most of them are
> > proprietary. Here's the best stuff I found:
> >
> > "Alan Cooper and the Goal-Directed Design Process" by Hugh Dubberly
> > from AIGA Journal of Design for the Network Economy, vol 1, no. 2
> > (anyone have a pdf version?)
> >
> > "The Interactive Development Process" by Nathan Shedroff
> > http://www.nathan.com/thoughts/process/index.html
> >
> >
> > Dan
> >
> >
> > Dan Saffer
> > Instructor
> > Carnegie Mellon University
> > http://www.odannyboy.com/vid05
> >
> > _______________________________________________
> > Welcome to the Interaction Design Group!
> > To post to this list ....... discuss at ixdg.org (Un)Subscription Options
>
> > ... http://discuss.ixdg.org/ Announcements List .........
> > http://subscribe-announce.ixdg.org/
> > Questions .................. lists at ixdg.org
> > Home ....................... http://ixdg.org/
> >
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org
> (Un)Subscription Options ... http://discuss.ixdg.org/ Announcements List
> ......... http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org
> (Un)Subscription Options ... http://discuss.ixdg.org/
> Announcements List ......... http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
>
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org
> (Un)Subscription Options ... http://discuss.ixdg.org/
> Announcements List ......... http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/
>

Syndicate content Get the feed