Study of Mobile Interfaces

27 Jan 2004 - 1:14pm
11 years ago
11 replies
1212 reads
Ashu Thakur
2004

Hi
I am a student speciallizing in the field of User Interface Design. I am doing a user study on mobile interface. Can someone guide me on some matter on the above topic or works that have already been done in the above area, which will help me in doing the above user study.

I haven't been able to find much information on how these studies have been done, case studies etc. I would like to know about any papers that have been publised in this field. Also if there is any formal way of doing these studies and presenting these studies.

thanking in anticipation

Mayank Shekhar
Software User Interface Design
National Institute of Design.

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Comments

27 Jan 2004 - 7:10pm
jstanford
2003

Ashu,

A little while ago I was also looking around for information on mobile
interfaces and not much great information came up. I received one email
(that I am forwarding below) from Scott Weiss who wrote the book, Handheld
Usability, which was useful. I also found a study on the Nielson Norman site
regarding WAP usability (http://www.nngroup.com/reports/wap/) which was
very average. I also did an extensive search of journals and again found
much less reseach on this subject than one would hope for. Let us know what
you find!

>From Scott Weiss:
> A good start is my book: "Handheld Usability" (Wiley: 2002).
> It's available from the Stanford bookstores and online. The book's
> dedicated site is http://www.handheldusability.info
>
> Many Ph.D. candidates are studying the usability of various input
> devices. However, not much has been published directly answering your
> question. Here's a quick synopsis.
>
> Alpha Input
> 1) QWERTY keypads are pretty much the best, despite all of their
> obvious drawbacks. The layout is familiar, if not intuitive. Alpha
> layouts are less successful (anecdotal information from an in-house
> study at Symbol Technology).
> 2) Alternatives exist, like Digit Wireless' FasTap
> (digitwireless.com). See their site for a demo.
> 3) The laser-generated Canesta keyboard. I'm personally unconvinced by
> this technology, but it has wow factor.
> 4) My company published a study that included predictive text vs.
> multi-tap using a single 12-digit keypad:
> http://www.usableproducts.com (click the 'resources' link).
> The gist: predictive text was preferred, but no faster for relative
> newbies.
>
> Navigation
> 1) I'm not fond of the 5-way input that's becoming popular, mainly
> because it's too easy to click "enter" when you mean left, right, up,
> or down. Or click left, right, up, or down when you mean "enter".
> 2) 4-ways with a separate Enter seem to be ideal. Or a 5-way with a
> VERY pronounced rim, so that Enter is rarely tripped.
> Panasonic's new picture phone (AT&T) has a five-way with a pronounced
> rim.
> 3) There are several other types of controls: rollers, rockers,
> 2-ways, tilt controllers, and solid state (like iPod). Usability has
> not been published. I'm fond of roller controls, like the ones Sony
> uses, or RIM's. It's easy to implement these badly, however. The
> "enter" click can be too easy or too hard to push. Also, the "enter"
> portion of the control is unintuitive, at least in Sony's
> implementations. I am unsure as to the patented aspects of these
> controls.
>
> People are always asking about what usability studies have been
> "published." Given that only a couple practitioners have managed to
> *sell* their published studies, there is little incentive to do so.
> Studies are expensive and time-consuming to conduct, so without
> sponsorship the only incentive is publicity.
>
> Best of luck,
> scott
>
> Scott Weiss
> Principal, Usable Products Company: usableproducts.com
> (212.929.8599) Author, "Handheld Usability": handheldusability.info

________________________________

From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesigners.
com] On Behalf Of Ashu Thakur
Sent: Tuesday, January 27, 2004 10:14 AM
To: discuss-interactiondesigners.com at lists.interactiondesigners.com
Subject: [ID Discuss] Study of Mobile Interfaces

Hi
I am a student speciallizing in the field of User Interface Design.
I am doing a user study on mobile interface. Can someone guide me on some
matter on the above topic or works that have already been done in the above
area, which will help me in doing the above user study.

I haven't been able to find much information on how these studies
have been done, case studies etc. I would like to know about any papers
that have been publised in this field. Also if there is any formal way of
doing these studies and presenting these studies.

thanking in anticipation

Mayank Shekhar
Software User Interface Design
National Institute of Design.

________________________________

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27 Jan 2004 - 9:06pm
mYamamoto at jp...
2004

The earliest study has been done by Aaron Marcus and some other people in
the name of "baby faces."
I do not know any document available.

And one of my favorite book in the study of mobile interface is "Mobile
Usability How Nokia Changed the Face of the Mobile Phone."
However, it is more like the rationalization work for why UI on Nokia phone
is like that.

Although I have worked for designing UI of Japanese Cellular phones and
portable mail terminals, many of them, we studied by practices, which is
good and bad.

------------------------------------
Masayasu Yamamoto

IT and Communications Systems Security
IT Services and Innovation
TUV Rheinland Japan Ltd.

Telephone: 045 470 3511
Facsimile: 045 470 3460
e-mail: masayasu.yamamoto at jpn.tuv.com

28 Jan 2004 - 10:09am
Jonathan Bishop
2004

Hi Mayank,

I came across these papers when researching a paper on using mobile internet
devices for e-learning that you might find useful:

Improving Mobile Internet Usability - WWW10, May 1-5, 2001, Hong Kong,
China. ACM 1-58113-348-0/01/0005.

RSVP Browser: Web Browsing on Small Screen Devices - Personal and Ubiquitous
Computing (2002) 6, pp245­252

Ten usability principles for the development of effective WAP and m-commerce
services - Aslib Proceedings, Volume 54, Number 6, 2002, pp. 345-355

Best Regards,

---------------
Jonathan Bishop

_______________________________________________________________
A pioneer in educational technology and online community development,
Jonathan Bishop is always investigating new ways of using the Internet and
ICT to improve learning and understanding and enhance communities.
His web site is located at: http://www.jonathanbishop.com

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> Date: Tue, 27 Jan 2004 10:14:08 -0800 (PST)
> From: Ashu Thakur <ashu26415 at yahoo.com>
> Subject: [ID Discuss] Study of Mobile Interfaces
> To: discuss-interactiondesigners.com at lists.interactiondesigners.com
> Message-ID: <20040127181408.51274.qmail at web21507.mail.yahoo.com>
> Content-Type: text/plain; charset="us-ascii"
>
> Hi
> I am a student speciallizing in the field of User Interface Design. I am doing
> a user study on mobile interface. Can someone guide me on some matter on the
> above topic or works that have already been done in the above area, which will
> help me in doing the above user study.
>
> I haven't been able to find much information on how these studies have been
> done, case studies etc. I would like to know about any papers that have been
> publised in this field. Also if there is any formal way of doing these studies
> and presenting these studies.
>
> thanking in anticipation
>
> Mayank Shekhar
> Software User Interface Design
> National Institute of Design.
>

28 Jan 2004 - 10:28am
Anders Bertram Eibye
2004

On 28/1-2004, at 3.06, mYamamoto at jpn.tuv.com wrote:

> The earliest study has been done by Aaron Marcus and some other people
> in
> the name of "baby faces."
> I do not know any document available.

I read the "baby face article" and "designing the PDA of the future"
recently. The articles outlines the subject nicely - it's light reading
though.

The articles are available at http://portal.acm.org/ - just searh for
"baby face" and "Aaron Marcus".

Regards
Anders

28 Jan 2004 - 10:53am
NICK MEARA
2004

Ashu Thakur wrote:
> I am doing a user study on mobile interface. Can someone guide me on
> some matter on the above topic or works that have already been done

Hi Ashu,

I can't give you anything specific, but it might be worth searching the HCI
Bibliography <http://www.hcibib.org> and the ACM Digital Library
<http://portal.acm.org> both of which have links to loads of HCI-related
resources.

Good luck!

Nick.
........................................................
Nick Meara E-learning Experience Co-ordinator
ICT-IDSG, Aston University, Birmingham

'A mind is a fire to be kindled,
not a vessel to be filled.'
-- Plutarch
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28 Jan 2004 - 11:09am
Rao, Malini
2004

Hi Ashu,

I did an exploratory research on mobile interfaces as part of my masters
thesis a couple of years ago. Since this was a purely academic effort, I
chose a "fun" topic - "Tenets of Design of Information Exchange for Boredom
Relief Using Handheld Devices". The area of mobile technologies and the
human interaction with it is continually developing and so some of the data
may already be dated. Also, this was a study to explore aspects of
collaboration on mobile devices as much as it was an effort to understand
broad guiding design principles.
Please feel free to browse the chapters available at
http://www.msu.edu/~gargeshw/thesis/ to see if it is of interest to you.
Good luck!
Malini

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28 Jan 2004 - 1:44pm
Kristoffer Åberg
2003

A broad area. If you could narrow it down to some specific issues I might be able to help. Starting wide you could try browsing the proceedings of some of the conferences pertinent to the domain:

Mobile HCI http://www.mobilehci.org/
Mobile & Ubiquitous Multimedia http://mum2003.itn.liu.se/
Human Factors in Telecommunications http://www.hft.org/
Ubicomp http://ubicomp.org/

HTH,

/Kristoffer

Kristoffer Åberg
Sony Ericsson
Hi
I am a student speciallizing in the field of User Interface Design. I am doing a user study on mobile interface. Can someone guide me on some matter on the above topic or works that have already been done in the above area, which will help me in doing the above user study.

I haven't been able to find much information on how these studies have been done, case studies etc. I would like to know about any papers that have been publised in this field. Also if there is any formal way of doing these studies and presenting these studies.

thanking in anticipation

Mayank Shekhar
Software User Interface Design
National Institute of Design.
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28 Jan 2004 - 3:20pm
ben hyde
2004

Mayank

someone has probably mentioned it already - but you
should also have a read of Information Appliances and
beyond (even if it is maybe an overused tag line)
see: http://www.isbn.nu/1558606009
and:
http://portal.acm.org/citation.cfm?id=555986&dl=ACM&coll=portal

ben

--- Kristoffer_Åberg
<kristoffer.aberg at empiresofthemind.com> wrote: > A
broad area. If you could narrow it down to some
> specific issues I might be able to help. Starting
> wide you could try browsing the proceedings of some
> of the conferences pertinent to the domain:
>
> Mobile HCI http://www.mobilehci.org/
> Mobile & Ubiquitous Multimedia
> http://mum2003.itn.liu.se/
> Human Factors in Telecommunications
> http://www.hft.org/
> Ubicomp http://ubicomp.org/
>
> HTH,
>
> /Kristoffer
>
> Kristoffer Åberg
> Sony Ericsson
> Hi
> I am a student speciallizing in the field of User
> Interface Design. I am doing a user study on mobile
> interface. Can someone guide me on some matter on
> the above topic or works that have already been done
> in the above area, which will help me in doing the
> above user study.
>
> I haven't been able to find much information on
> how these studies have been done, case studies etc.
> I would like to know about any papers that have been
> publised in this field. Also if there is any formal
> way of doing these studies and presenting these
> studies.
>
> thanking in anticipation
>
> Mayank Shekhar
> Software User Interface Design
> National Institute of Design.>
_______________________________________________
> Interaction Design Discussion List
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29 Jan 2004 - 9:45am
Danny Bluestone
2003

Hi Mayank and Group

I wrote an essay about how we might incorporate the Flash Player to create better and more usable interfaces on Mobile Phones. This was done for my MA Design for Interacitve Media at Middlesex University, London.

I reseached usability/accesibility and more (thanks to the Nielson WAP report) and how Flash might be incorporated onto Mobile Phones in the future to create dynamic and engaging content (not only UI's). You can download my essay here:
http://www.cyber-duck.co.uk/flash_devices_db3.pdf

I also created a Kung Fu game (with some fellow students) for Mobile Phones using Flash based on this research.

Cheers
Danny Bluestone

Kristoffer_Åberg <kristoffer.aberg at empiresofthemind.com> wrote:
A broad area. If you could narrow it down to some specific issues I might be able to help. Starting wide you could try browsing the proceedings of some of the conferences pertinent to the domain:

Mobile HCI http://www.mobilehci.org/
Mobile & Ubiquitous Multimedia http://mum2003.itn.liu.se/
Human Factors in Telecommunications http://www.hft.org/
Ubicomp http://ubicomp.org/

HTH,

/Kristoffer

Kristoffer Åberg
Sony Ericsson
Hi
I am a student speciallizing in the field of User Interface Design. I am doing a user study on mobile interface. Can someone guide me on some matter on the above topic or works that have already been done in the above area, which will help me in doing the above user study.

I haven't been able to find much information on how these studies have been done, case studies etc. I would like to know about any papers that have been publised in this field. Also if there is any formal way of doing these studies and presenting these studies.

thanking in anticipation

Mayank Shekhar
Software User Interface Design
National Institute of Design.

_______________________________________________
Interaction Design Discussion List
discuss at interactiondesigners.com
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28 Jan 2004 - 9:55am
FelcanSmith, Mark
2004

Ashu,

As was mentioned, Aaron Marcus has done several studies, including
mobile devices. He is speaking to our local SIGCHI, CHI-Squared
(Chicago, IL) in March on "12 Myths of Mobile Device User-Interface
Design".

His resource page is here:
http://www.amanda.com/resources/articles_f.html

CHI-Squared info here:
http://www.acm.org/chapters/chi-sqrd/meetings/20040310.html

Hope this helps.

--Mark

>
>

Hi
I am a student speciallizing in the field of User Interface Design. I am
doing a user study on mobile interface. Can someone guide me on some
matter on the above topic or works that have already been done in the
above area, which will help me in doing the above user study.

I haven't been able to find much information on how these studies have
been done, case studies etc. I would like to know about any papers that
have been publised in this field. Also if there is any formal way of
doing these studies and presenting these studies.

thanking in anticipation

Mayank Shekhar
Software User Interface Design
National Institute of Design.

_____

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30 Jan 2004 - 2:57pm
Ashu Thakur
2004

Hi group
Thanks to all for responding with some very nice stuffs. Am very new to the group (hardly 20 days), hence the promt replies from you people was very nice . Right now I am going through all these stuff.

>A
>broad area. If you could narrow it down to some
> specific issues I might be able to help. Starting
> wide you could try browsing the proceedings of some
> of the conferences pertinent to the domain:

This project is a part of Class Assignment. Till now I have been thinking on studying the usage of mobile in the Indian economically Middle Class and Lower Class in the Urban Region. Though the moblies have penetrated to some extent into the Indian market (especially in the Middle class) there is still lot of things that can be done to improve the mobile interfaces specific to Indian Environment.

So if someone has done any similar study I would like to know about it as it will be helpful. One of the biggest tools that we as designers have is "Observation" but in case of mobiles that does not help a lot, especially interfaces, when you are observing in a context. so what we are left with is short interviews and then some long interviews such as contextual inquiries. Is there any other method I can employ.

I would also like to know how to present such a study.
Any ideas and suggestions will be really helpful for me.

thanking you all in anticipation

Mayank Shekhar
Software and User Interface Design
National Institute of Design
Ahmedabad

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