[JOB] Senior Director of User Experience - Richmond, VA - SnagAJob.com - Full Time

23 Feb 2010 - 4:32pm
985 reads
Tom Illmensee
2008

The Senior Director of User Experience is responsible for leading
SnagAJob.com's UX team to help create and propose design strategies
to meet our business objectives. The senior director position
requires a deep understanding of strategy, usability, interaction and
visual design and will be responsible for leading the team responsible
for all of these initiatives. The senior director will wear many hats,
think conceptually about design and be passionate about our job
seekers. The senior director must have a clear understanding of each
facet of the design process—information architecture and
interaction design, research and usability, prototyping, visual
design, brand integration, and content creation.

Position Overview

+ Create a an IA vision and strategy that results in an outstanding
user experience and is in line with and consistently supports our
brand, marketing, product, and revenue strategies.

+ Evaluate the effectiveness of new and existing IA elements on
SnagAJob.com, through performance metrics, customer feedback, the
competitive landscape, and industry standard best practices in order
to continuously evolve and improve our online brand presence and user
experience.

+ Work collaboratively across teams - program management, product
management, marketing, sales, and engineering to meet business
objectives and execute on product strategy.

+ Champion our users' needs. Be the voice of the job seeker and
employer in all product development and champion the research and
understanding of these users through personas and other tools.
Influence the business strategy and experience development on
projects by representing the voice of the seeker and by providing
information about best practices and current industry standards in
brainstorming and requirements sessions.

+ Prioritize User Experience work to align with corporate goals and
business objectives. Think holistically about SnagAJob.com
initiatives and goals to create solutions that meet short-term and
long-term objectives. Understand the complexity of design and make it
simple for users.

+ Have fun.

+ Live our values: collaborate, be accountable, be passionate.

Key Responsibilities

+ Define strategies aligned with business goals and market
environment to create compelling, innovate user experiences

+ Manage a team of design and web development experts

+ Manage engagements and requests for team and lead projects to
targeted delivery dates with stated metric goals

+ Enhance methodology for usability and UX involvement in product
development

+ Know and love our job seekers and find ways to greatly enhance
their experience

+ Author the creation of personas, workflows, prototypes, process
flows, sitemaps, and wireframes to solidify directions, plans and
visual design

+ Help design and execute usability test plans and reports

+ Create, prototype, design and measure the user experience from
seeker acquisition to retention

+ Work collaboratively across company functions including product
management, business development and engineering

+ Establish and enforce hierarchy of key site pages

+ Influence and promote UX changes through the use of data and best
practice suggestions

Qualifications

+ 10+ years experience in web user experience design and information
architecture with large-scale, high-volume consumer offering

+ Bachelor's and/or Master's Degree in information science,
information design, human-computer interaction, cognitive psychology,
human factors, or related such as visual design

+ Expertise in information architecture and usability with
understanding of interaction design, visual design, and common design
tools (HTML, CSS, JavaScript, AJAX, Flash, Photoshop, Axure)

+ Mastery of marketing and business principles and exhibits strong
critical thinking skills including problem solving, decision making
and analysis

+ Strong communication, analytical, and interpersonal skills working
within cross-functional teams and in influencing the organization

+ Proven ability to balance multiple projects while meeting tight
deadlines

+ Clear leadership skills

+ Experience with prototyping and storyboards

+ Excellent written and verbal communications skills

+ Strong organizational skills and an attention to detail

+ Portfolio to accompany resume.

Compensation and Benefits:

SnagAJob.com offers a highly competitive compensation and benefits
package including medical, dental, life, short and long-term
disability insurance, 401k plan, tuition reimbursement, holidays,
paid time off (starting with 18 days), casual and fun work
environment, and eligibility for performance-based bonuses and stock
options.

To Apply:

To be immediately and seriously considered for this exceptional
opportunity that provides the potential for rapid career growth, send
your resume to careers at snagajob.com. Your responses will be held in
the strictest confidence.

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