questions about personas, research sharing, remote usability
14 Jan 2010 - 2:56pm
3 years ago
A few questions about personas and other topics relevant to this group.
1. At my work we've made up a set of personas. Now we want to be able toidentify which persona users are through a recruit (i.e. a few questions) rather than through an
hour-long interview. Ideally, we'd like to be able to get people into
the lab who match a specific persona -- but of course, we can't screen
demographically to get them. Any ideas?
2. Does anyone have any experiencesharing findings among
a large department of researchers, user experience designers, and
others? We want to allow everyone to have access to the findings, be
aware of what was tested, and be able to use results, but we can't
require dozens of people to read giant reports. I've worked at many
companies that have large research and UX communities, and they've
never been able to solve this problem satisfactorily, so any thoughts
you guys have would be great.
3. Has anyone used a non-moderated remote usability testing tool like
usertesting.com to get results? Obviously, a moderated test is better,
but for questions where time is of the essence and a lot of feedback is
needed quickly, have you used something like this?
Hilary User Experience
Hilary Bienstock, Principal