Best practices for UX team organization at large companies?

8 Oct 2009 - 1:14pm
4 years ago
2 replies
1647 reads
David Hatch
2005

Hi all,
Wanted to get your take on how UX teams are organized at big companies. Where I work UX is composed of UX architects. Most all of them have research skills and so also do research and usability testing among other things but they don't have the official title of User Researcher. The designers are in another group (not UX) but within the parent org of marketing (same with the UX team). If you work in a large organization and are part of a UX team, what does that UX team look like? Who's in it?

Thanks all,
David

Comments

8 Oct 2009 - 3:11pm
Andrew Firstenberger
2009

http://www.boxesandarrows.com/view/building-the-ux

Great write-up on UX team responsibilities. Breaks down the
Researcher, IA, ID and Visual Designer roles in an ideal environment.

Since you already combine roles, you will most likely need to develop
hybrid structure that bridges responsibilities (IA and researcher).

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46518

9 Oct 2009 - 3:09am
Inken Petersen
2009

Hi David,

I don't exactly know what a large organization is for you - but I'm
leading the UX team in a 250 people organization. Our UX team is
composed of UX designers, UX research managers and UX specialists.

It's a great team, but nevertheless it's sometimes complicated,
because designers and e.g. research managers don't necessarily speak
the same language. And we're not in the marketing org, we're in the
product org.

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46518

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