Contract requirements that ensure usability issues are addressed
28 Aug 2009 - 9:34am
4 years ago
On 28 Aug 2009, at 07:21, Karen Dee Davis wrote:
> I am hoping one of you has some legal speak you'd be willing to share > on contract requirements for usability standards. We have a vendor > whose product has serious experience issues and want to make sure > they get addressed throughout the product lifecycle.
To be honest - I don't think I'd try that technique. Never seen
attempts to specify usability standards via contract to be effective
in any way. I've love to hear any counter examples :-)
Instead can you start to look at (or even contractually require :-)
how you work with your vendor? Getting involved with their requirement
and development process so you can help make sure that the client
meets your actual requirements rather than some arbitrary feature list?