[Job] : Sr. User Experience Architect, Chicago, Illinois, Full Time
7 Aug 2009 - 5:34am
Sears Holdings Management Corporation provides corporate services to
Sears Holdings Corporation (NASDAQ: SHLD) and its family of
companies. Sears Holdings Corporation, the parent company of Kmart
and Sears, Roebuck and Co., is the nation's fourth largest
broad-line retailer with over $50 billion in annual revenues and
approximately 3,800 Full-line and specialty retail stores in the
United States and Canada. We are the leading home appliance, lawn &
garden and tools retailer in the U.S. and operate the largest home
services business in the nation. Key proprietary brands include
Kenmore, Craftsman and DieHard, and a broad apparel offering
including such well-known labels as Lands' End, Jaclyn Smith, Martha
Stewart Everyday and Joe Boxer, as well as the Apostrophe and
Covington brands. We are committed to improving the lives of our
customers by providing quality services, products and solutions that
earn their trust and build lifetime relationships.
Sears Holdings is seeking an experienced Sr. User Experience
Architect to join our User Experience Team. The ideal candidate
should be able to creatively envision, evaluate, and design
successful user experiences. You will work with a team of 3-5
information architects that take on new design initiatives and
platform enhancements across sears.com, kmart.com and the associated
portfolio of brand properties. You will be responsible for conducting
and analyzing research, gathering business requirements, identifying
technology constraints in order to synthesizing intelligent and
successful design solutions. As an integral part of the User
Experience team you will collaborate closely with visual designers,
front-end developers, and business stakeholders on concept generation
through final implementation. This will include collaborating on new
design concepts, working on win/win solutions with primary
stakeholders, consulting with stakeholders on design enhancements,
and working on small/mid-size maintenance projects. Your
responsibilities will include making informed recommendations on
design strategies, leveraging best practices, accurately estimating
and tracking your time across multiple simultaneous projects, as well
as working with the UE staff to develop and document methodologies,
standards and best practices for the group. Currently, we are
interested in candidates with 5+ years of demonstrable experience and
who have had a background involving large scale web initiatives. The
ideal candidate will have exceptional analytical skills, be well
versed in user-centered design practices, and can turn business and
user requirements into elegant user interfaces and compelling
interactive experiences. All candidates under consideration must be
able to present a comprehensive portfolio.
â¢ Generate and maintain detailed design specifications
â¢ Develop new and effective design solutions on time and in scope
â¢ Collaborate with stakeholders to deliver on new business
initiatives and platform enhancements
â¢ Develop methodologies, standards and best practices for the group
â¢ Manage external resources consisting of contractors, design firms
â¢ Document content structure, page templates, and interfaces
â¢ Develop user interface standards
â¢ Generate and maintain site maps
â¢ Create detailed page-level wireframes and functional
â¢ Conduct user research, profiling and analysis
â¢ Track and analyze customer site behavior/feedback
â¢ Requirements gathering, documenting and tracking
â¢ Process and task flow modeling
â¢ Concept generation and modeling
â¢ Low-fidelity and hi-fidelity prototyping techniques
â¢ User research, competitive research, and usability testing
â¢ Group facilitation
â¢ Project planning and tracking
â¢ Deep understanding of user-centered design, usability,
information design, interaction design, and goal-oriented design
â¢ Experience and familiarity in the capabilities of HTML, DHTML,
CSS, Flash and AJAX-based applications.
â¢ Excellent communication skills
â¢ in person, written and presentation.
â¢ Ability to prioritize and track multiple tasks across multiple
projects, under tight deadlines.
â¢ Willingness to switch gears quickly and be flexible to work on
â¢ Ability to create clean, precise and detailed IA documentations.
â¢ Proficiency in industry standard UI software such as Visio,
OmniGraffle, Illustrator, Photoshop, PowerPoint and Acrobat.
â¢ 5+ years experience working as an information architect,
interaction designer, or user experience designer.
â¢ 3+ years experience in retail merchandising/marketing,
advertising, product development, e-commerce or related field.
â¢ 3+ years experience with usability testing including preparation,
execution and analysis.
â¢ Familiarity with current user experience and usability research,
theories, best practices and methodologies.
â¢ Degree in a related field, such as information design,
human-computer interaction, library science, cognitive science,
graphic design, or industrial design a plus.
â¢ Experience with Localization Issues and Web Accessibility
Standards a plus.
â¢ Agency/Design Firm experience a big plus.
â¢ A portfolio of your best recent work will be reviewed. Scope of
Management Influence & Control: No associates report directly to this
A comprehensive and competitive benefit program is designed to meet
the needs of our associates and their families. Benefits eligibility
depends on employment classification, location, and other variables.
Benefits offered include:
â¢ Medical and Dental Plans
â¢ Health Care and Dependent Daycare Flexible Spending Accounts
â¢ Short and Long-Term Disability
â¢ Company Paid and Optional Life Insurance
â¢ Business Travel Insurance
â¢ Merchandise Discount
â¢ Adoption Assistance
â¢ Kmart Advantage Rx
â¢ ConSern Loans for Education
â¢ Worklife Solutions
â¢ Voluntary Benefits
â¢ Commuter Benefits
â¢ Sears Holdings Corporation Associate Stock Purchase Plan
â¢ 401(k) Savings Plan
â¢ Vacation Time with Personal Days
â¢ National Holidays