JOB: Director of User Experience, NYC, Recruiter, Fulltime

7 Jul 2009 - 10:31am
993 reads
Katherine H Elliott

Director, Online User Experience/User Interface at Leading Children’s
Media Company

• The Director of Online User Experience/User Interface formulates
the online experience strategy and leads the development of the new
ecommerce consumer experience for company.

• The UX Director will be a champion for Customer Driven Innovations.

• The Director of User Interface/Experience will have extensive
experience in design and user research and be able to demonstrate an
ability to apply strategic thinking and business goals to the user


• Lead discovery sessions and assist in defining business
requirements, discover user personas/archetype and interpret user
• Serve as an expert consultant during the detailed design phase by
reviewing interaction design, copy and visual design for usability
best practices
• Conduct both formal or guerilla user research
• Plan, facilitate and manage usability evaluations through usability
labs, paper and live questionnaires, live interviews, surveys and
benchmark testing
• Conduct audits of existing systems and web sites, based on clarity
and usability best practices, and prepare reports of findings and
improvement recommendations
• Develop detailed site maps that will define the page hierarchy,
navigation schema, taxonomy and nomenclature
• Architect complex content and information systems into usage
scenarios and use cases, wireframes, content outlines,
mockups/storyboards, interaction notes as well as paper and
interactive prototypes
• Develop content and workflow maps indicating process and systems
implications, navigation and content relationships
• Provide heuristic evaluations and reviews of early visual mockups
and/or prototype designs
• Develop standards, methodologies and repeatable processes for
delivery of UX services
• Partner with Art Directors, Research, Analytics, Search
Specialists, Technical Leads, Copywriters and other Interactive
Marketing team members on strategies for clients
• Mentor less experienced team members 

Job Qualifications/Requirements:
Ability to bring the depth of functional and technical experience
along with the personal qualities well suited for the challenge.
Specifically, the successful candidate should possess:
• At least 7 years experience in UX initiatives, ideally in a B2B web
oriented company.
• A thorough and up-to-date knowledge of user-interface design
principle. Knowledge of human factors, user-centered design
processes, interaction design guidelines, usability methodologies,
industry standards and trends, platform standards.
• Substantial online experience ideally in environments that have
transformed their business models to embrace the Web as a
value- added channel.
• A general management orientation is critical. The successful
candidate must be capable of interacting with internal business
customers and firm technology teams and outside providers and
partners to identify innovation opportunities.
• Proven ability to design and lead discovery activities including
stakeholder interviews, user inquiry, website and business
performance metrics audits
• Hands-on experience with project deliverables—discovery findings,
heuristic evaluations, information architecture, wireframes,
interaction specifications, user interface guides, etc.
• Strong interpersonal and communication skills
• Strong understanding and application of Web technologies
• Experience designing and leading user research and/or translating
user research into design decisions
• Experience or interest in content management, business and other
back-end technologies
• Strong analytic and strategic problem-solving skills

If interested, please email cv and cover note to info at
hartnickconsulting dot com

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