After a long hiatus I'm back designing in the realm of enterprise
software and I have been shifting my thinking back to the land of the
intermediate user. Subsequently I've been thinking a lot about
designing and usability testing for learnability–how learnable is the
application? It seems to me that there is a big difference between
testing a check-out flow and a complex interface. I have some broad
assumptions in mind, but I'm sure there are many of you who have been
through this before.
So, my questions are:
How do you test for learnability?
Is there a difference between "learnability testing" and usability
testing? If so, what are they?
And maybe a pertinent question is how do you design for learnability?
Hopefully these are good friday and pre-holiday weekend questions.