Lightbox modal dialog boxes, your feeling about them?

11 Mar 2009 - 3:30pm
5 years ago
4 replies
606 reads
Amy Silvers
2007

My sense is that as long as it isn't overused, the lightbox dialog
works well for providing essential information and/or interaction
without taking a user out of their primary flow. There are some good
examples in Designing Web Interfaces by Bill Scott and Theresa Neil,
and I've seen additional examples in the wild recently. I think it's a
familiar enough pattern that users understand it right away and know
how to interact with it, though I haven't yet tested it myself.

I'm designing a process at the moment that uses a lightbox dialog at a
critical point in the sign-in/registration process. It's not ideal,
but after experimenting with a bunch of different approaches, it's the
one I'm most comfortable with. We'll find out whether or not users
agree when we test it.

2009/3/11 Patrick Neeman <pat at usabilitycounts.com>:
> I'm working on a shopping cart, and at a couple of points we either
> have to:
> - Force someone to sign in for credit card security purposes, or...
> - Want to present options attached to a particular shopping cart
> item.
>
> The question is what do you think about using the lightbox dialog
> boxes for this?
>
> I really don't want to take people away from the shopping
> experience, and we're trying to guide the user more philosophically
> than give them more options so they don't drop. Comments?
>
>
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Comments

11 Mar 2009 - 7:51pm
Celeste Cefalu
2007

Amy I'm curious why you think it is not ideal, I don't disagree. I'm
embarking on a registration project and weighing the options. I'm in favor
of a modal box because like you say the user is not derailed from the task
at hand. I'd like to hear the down sides (aside from technical hurdles.)

"I'm designing a process at the moment that uses a lightbox dialog at a
critical point in the sign-in/registration process. It's not ideal,
but after experimenting with a bunch of different approaches, it's the
one I'm most comfortable with. We'll find out whether or not users
agree when we test it."

>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=39865
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
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11 Mar 2009 - 8:31pm
Amy Silvers
2007

Celeste, just to clarify, it's not ideal only in the sense that I'm
leery of interrupting the user in the sign-in/sign-up process at all.
But the information is necessary, so it has to be presented to users
somehow, and the lightbox seems to be the best way to do it.

2009/3/11 Celeste Cefalu <celeste.cefalu at gmail.com>:
> Amy I'm curious why you think it is not ideal, I don't disagree. I'm
> embarking on a registration project  and weighing the options. I'm in favor
> of a modal box because like you say the user is not derailed from the task
> at hand. I'd like to hear the down sides (aside from technical hurdles.)
>
> "I'm designing a process at the moment that uses a lightbox dialog at a
> critical point in the sign-in/registration process. It's not ideal,
> but after experimenting with a bunch of different approaches, it's the
> one I'm most comfortable with. We'll find out whether or not users
> agree when we test it."
>
>
>>
>>
>> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>> Posted from the new ixda.org
>> http://www.ixda.org/discuss?post=39865
>>
>>
>> ________________________________________________________________
>> Welcome to the Interaction Design Association (IxDA)!
>> To post to this list ....... discuss at ixda.org
>> Unsubscribe ................ http://www.ixda.org/unsubscribe
>> List Guidelines ............ http://www.ixda.org/guidelines
>> List Help .................. http://www.ixda.org/help
>
>

11 Mar 2009 - 9:11pm
Celeste Cefalu
2007

Ah, gotcha. We're working on encapsulating the entire sign in/sign up
process within a modal box :)

On Wed, Mar 11, 2009 at 6:31 PM, Amy Silvers <ahacksaw at gmail.com> wrote:

> Celeste, just to clarify, it's not ideal only in the sense that I'm
> leery of interrupting the user in the sign-in/sign-up process at all.
> But the information is necessary, so it has to be presented to users
> somehow, and the lightbox seems to be the best way to do it.
>
> 2009/3/11 Celeste Cefalu <celeste.cefalu at gmail.com>:
> > Amy I'm curious why you think it is not ideal, I don't disagree. I'm
> > embarking on a registration project and weighing the options. I'm in
> favor
> > of a modal box because like you say the user is not derailed from the
> task
> > at hand. I'd like to hear the down sides (aside from technical hurdles.)
> >
> > "I'm designing a process at the moment that uses a lightbox dialog at a
> > critical point in the sign-in/registration process. It's not ideal,
> > but after experimenting with a bunch of different approaches, it's the
> > one I'm most comfortable with. We'll find out whether or not users
> > agree when we test it."
> >
> >
> >>
> >>
> >> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> >> Posted from the new ixda.org
> >> http://www.ixda.org/discuss?post=39865
> >>
> >>
> >> ________________________________________________________________
> >> Welcome to the Interaction Design Association (IxDA)!
> >> To post to this list ....... discuss at ixda.org
> >> Unsubscribe ................ http://www.ixda.org/unsubscribe
> >> List Guidelines ............ http://www.ixda.org/guidelines
> >> List Help .................. http://www.ixda.org/help
> >
> >
>

11 Mar 2009 - 11:05pm
Nasir Barday
2006

The sign in/sign up process is one place where I've seen lighboxes misused.
There should be a clear, easy way for people to cancel out of the lightbox.
Imeem.com, the music/media site, used to have a login lightbox that was like
quicksand; if you didn't want to register or remember your login, there was
no backing out-- no Back button, no close in the chrome, no cancel, no
nothin'. And now I use Seeqpod.com :-)

- Nasir

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