Lightbox modal dialog boxes, your feeling about them?

11 Mar 2009 - 2:11pm
5 years ago
3 replies
1584 reads
usabilitycounts
2008

I'm working on a shopping cart, and at a couple of points we either
have to:
- Force someone to sign in for credit card security purposes, or...
- Want to present options attached to a particular shopping cart
item.

The question is what do you think about using the lightbox dialog
boxes for this?

I really don't want to take people away from the shopping
experience, and we're trying to guide the user more philosophically
than give them more options so they don't drop. Comments?

Comments

11 Mar 2009 - 4:30pm
Nicholas Iozzo
2007

As Amy said, they work well if you use them appropriately.

The big problems I have seen with them in usability tests is when the
lightbox taxes up too much of the screen. Then users still think they
navigated. As a rule of thumb, at least 50% of the screen at your
target resolution should be visible.

The next issue is with the back button. Users still want to click
them to 'close' the light box.

Finally, lightboxes can not be taller then the core content on the
window, so you need to keep the content able to fit in a single
window... or work on a good scrolling implementation.

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=39865

12 Mar 2009 - 1:59am
Tommy Eskelinen
2004

Has anyone in the list any thoughts on linking to a lightbox directly
from an email for instance. Here's my scenario. I create a marketing
email to push people to contact our office for a personal
consultation. The user opens the email and clicks the link to contact
us, what is the ideal.
Do I link to the "opened" lightbox , or to a page where you can
activate the thing? I already have a preference, but I would like to
hear your opinion.

Also, has anyone experience with lightboxes and mobile interfaces?
For instance in Japan. Or do I create a mobile version of our website
without lightboxes?

/Tommy

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=39865

12 Mar 2009 - 1:16pm
Eniko Rozsa
2009

Is accessibility a requirement for your application at all? If so want
to consider how you will be implementing your lightbox. Most but not
all implementations I have seen could be 'tabbed out' of. E.g. when
a non-sighted user navigating vie keyboard, they can easily tab out of
the modal and end up back in the page where the modal was spanned from
without completing what they were doing, or without noticing the fact.

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=39865

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