Research Frameworks - Definition, Examples & Creation?

31 Dec 2008 - 5:57pm
5 years ago
8 replies
12350 reads
Fred Beecher
2006

Hi all,
This idea of the "research framework" has really gotten stuck in my mind
since we began altering our process here at Evantage. But here's the
problem... I don't have a specific definition of what exactly this means. So
I've made one up:

Research Framework: A collection of things to ask & things to observe in
particular contexts, along with contextually appropriate techniques for
doing so. It also includes processes for integrating research/data from
other practice areas as well as specific methodologies for making meaning of
the raw research.

So for those of you who have used/developed research frameworks before, is
the above definition accurate?

How have you gone about developing your research frameworks? What advice do
you have for someone beginning to do this? Are there any examples out there
that can be shared? (The only one I'm aware of [but haven't seen] is Todd
Zaki Warfel's.)

Thanks all, have a good NYE

F.

--
------------------------------------------------------------------------------------------
Fred Beecher
Sr. User Experience Consultant
Evantage Consulting
O: 612.230.3838 // M: 612.810.6745
IM: fbeecher at gmail.com (google/msn) // fredevc (aim/yahoo)
T: http://twitter.com/fred_beecher

Comments

31 Dec 2008 - 6:08pm
SemanticWill
2007

Yeah - you definitely need to talk with Todd, because I have worked
within the context of his - and he presented it down here in DC a few
months back -- but I would be remiss if I didn't mention that at
Interactions'09 Steve Portigal will be doing a workshop on the very
topic of design research, methods, practices, and synthesizing your
findings into a framework.

http://interaction09.ixda.org/speakers.php
Well, we did all this research … now what?

Steve Portigal

Many designers and other people who "make stuff" agree that talking to
people is essential at many points throughout the process. But even
with that agreement it's not always clear what to do with the "data"
that comes from those conversations.

Through exercises, examples, and discussion, Steve will share some
best practices before going out in the field, while out in the field,
and after being in the field that help transform questions into
answers, answers into insights, and insights into actions.

~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

--------------------------------------------------------------------------------
Will Evans | User Experience Architect
tel: +1.617.281.1281 | will at semanticfoundry.com
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
--------------------------------------------------------------------------------

On Dec 31, 2008, at 5:57 PM, Fred Beecher wrote:

> Hi all,
> This idea of the "research framework" has really gotten stuck in my
> mind
> since we began altering our process here at Evantage. But here's the
> problem... I don't have a specific definition of what exactly this
> means. So
> I've made one up:
>
> Research Framework: A collection of things to ask & things to
> observe in
> particular contexts, along with contextually appropriate techniques
> for
> doing so. It also includes processes for integrating research/data
> from
> other practice areas as well as specific methodologies for making
> meaning of
> the raw research.
>
> So for those of you who have used/developed research frameworks
> before, is
> the above definition accurate?
>
> How have you gone about developing your research frameworks? What
> advice do
> you have for someone beginning to do this? Are there any examples
> out there
> that can be shared? (The only one I'm aware of [but haven't seen] is
> Todd
> Zaki Warfel's.)
>
> Thanks all, have a good NYE
>
> F.
>
> --
> ------------------------------------------------------------------------------------------
> Fred Beecher
> Sr. User Experience Consultant
> Evantage Consulting
> O: 612.230.3838 // M: 612.810.6745
> IM: fbeecher at gmail.com (google/msn) // fredevc (aim/yahoo)
> T: http://twitter.com/fred_beecher
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help

31 Dec 2008 - 11:41pm
Fred Beecher
2006

On Wed, Dec 31, 2008 at 5:08 PM, Will Evans <wkevans4 at gmail.com> wrote:

> Yeah - you definitely need to talk with Todd, because I have worked within
> the context of his - and he presented it down here in DC a few months back
> -- but I would
>

The announcement of that event was what kicked off my current obsession.
Stupid living in the frozen tundra of the northern midwest...

> be remiss if I didn't mention that at Interactions'09 Steve Portigal will
> be doing a workshop on the very topic of design research, methods,
> practices, and synthesizing your findings into a framework.
>

Already registered for it and eagerly anticipating it. : )

F.

------------------------------------------------------------------------------------------
Fred Beecher
Sr. User Experience Consultant
Evantage Consulting
O: 612.230.3838 // M: 612.810.6745
IM: fbeecher at gmail.com (google/msn) // fredevc (aim/yahoo)
T: http://twitter.com/fred_beecher

1 Jan 2009 - 4:57pm
Joel Laumans
2008

I'm not familiar with any research frameworks, however, last year I
worked on developing a "User Centered Design Toolkit."

http://project.cmd.hro.nl/cmi/hci/toolkit/

It is still an ongoing project (I am not working on it anymore), but
what we tried to do was come up with a generic model for the UCD
process, and for each step provide tools which people can use in that
phase.

For each 'tool' we provide some basic information, for example for
Focus Groups: What are they? Why/when use them? Do's & Don'ts /
find more information about them.

This toolkit is still very primitive, and far from complete - but the
model used might be interesting to take a look at.

There are some great ideas for future versions, the most important to
make it a wiki-like platform.

Hope this helps or gives you some ideas!

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789

3 Jan 2009 - 9:13am
dszuc
2005

Hi Fred:

Not heard of the term "research framework" but suggest it would
include a program to create a Research Plan to answer research goals
with questions for people, business and products to help inform a
design and improve that design going forward.

When you understand the research goal, the next step is to put
together some approaches/methods/tools to help out.

References for approaches/methods/tools :

http://www.usability.gov/
http://www.sitepoint.com/kits/usability1/
http://www.bentley.edu/usability/
http://www.stcsig.org/usability/resources/toolkit/toolkit.html
http://www.usabilitynet.org/tools/methods.htm

People add more here ...

Choice of method is important to find out the right answer with the
time you have.

rgds,
Dan

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789

3 Jan 2009 - 11:58am
Chan FoongYeen
2008

Joel,

For "Research and Analysis" column, you probably want to add "Contextual
Inquiry" and "Ethnography" too.

regards,
CHAN

On Fri, Jan 2, 2009 at 5:57 AM, Joel Laumans <jlaumans at gmail.com> wrote:

> I'm not familiar with any research frameworks, however, last year I
> worked on developing a "User Centered Design Toolkit."
>
> http://project.cmd.hro.nl/cmi/hci/toolkit/
>
> It is still an ongoing project (I am not working on it anymore), but
> what we tried to do was come up with a generic model for the UCD
> process, and for each step provide tools which people can use in that
> phase.
>
> For each 'tool' we provide some basic information, for example for
> Focus Groups: What are they? Why/when use them? Do's & Don'ts /
> find more information about them.
>
> This toolkit is still very primitive, and far from complete - but the
> model used might be interesting to take a look at.
>
> There are some great ideas for future versions, the most important to
> make it a wiki-like platform.
>
> Hope this helps or gives you some ideas!
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=36789
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

4 Jan 2009 - 3:47pm
Fred Beecher
2006

Thanks all...
I'm looking for something different than techniques, methods and toolkits...
something more focused around conscious, repeatable methods for gathering
raw research from multiple sources in specific contexts and transforming it
into real insight & information.

Maybe what I'm thinking of doesn't really exist yet. If that turns out to be
the case, I guess I'll just have to develop it myself. : )

F.

On Sat, Jan 3, 2009 at 10:58 AM, FoongYeen Chan <chan.foongyeen at gmail.com>wrote:

> Joel,
>
> For "Research and Analysis" column, you probably want to add "Contextual
> Inquiry" and "Ethnography" too.
>
>
> regards,
> CHAN
>
>
>
> On Fri, Jan 2, 2009 at 5:57 AM, Joel Laumans <jlaumans at gmail.com> wrote:
>
> > I'm not familiar with any research frameworks, however, last year I
> > worked on developing a "User Centered Design Toolkit."
> >
> > http://project.cmd.hro.nl/cmi/hci/toolkit/
> >
> > It is still an ongoing project (I am not working on it anymore), but
> > what we tried to do was come up with a generic model for the UCD
> > process, and for each step provide tools which people can use in that
> > phase.
> >
> > For each 'tool' we provide some basic information, for example for
> > Focus Groups: What are they? Why/when use them? Do's & Don'ts /
> > find more information about them.
> >
> > This toolkit is still very primitive, and far from complete - but the
> > model used might be interesting to take a look at.
> >
> > There are some great ideas for future versions, the most important to
> > make it a wiki-like platform.
> >
> > Hope this helps or gives you some ideas!
> >
> >
> > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> > Posted from the new ixda.org
> > http://www.ixda.org/discuss?post=36789
> >
> >
> > ________________________________________________________________
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ....... discuss at ixda.org
> > Unsubscribe ................ http://www.ixda.org/unsubscribe
> > List Guidelines ............ http://www.ixda.org/guidelines
> > List Help .................. http://www.ixda.org/help
> >
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

--
------------------------------------------------------------------------------------------
Fred Beecher
Sr. User Experience Consultant
Evantage Consulting
O: 612.230.3838 // M: 612.810.6745
IM: fbeecher at gmail.com (google/msn) // fredevc (aim/yahoo)
T: http://twitter.com/fred_beecher

5 Jan 2009 - 4:11am
Bas Leurs
2009

Hi Fred,

Have a look at this report: 'Being Human' from Microsoft Research,
especially have a look at the extra stage 'Understand' which they
added to the design and research cycle. You can download a copy from
here:
http://research.microsoft.com/en-us/um/cambridge/projects/hci2020/download.html

I am not sure if this is an answer to your question, but I hope it's
useful.

Bas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789

6 Jan 2009 - 12:32pm
Anonymous

Fred, I'm not sure if what you're asking for are suggestions for
research techniques that are currently used to solve specific design
problems, or if you are looking to develop your own research method
for the sake of developing new knowledge that may or may not resolve
a specific design problem? Does that make sense?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36789

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