Help on User profiling and Persona

6 Dec 2008 - 7:49am
5 years ago
5 replies
1333 reads
Manjunath
2008

Hello members,

I need to do User profiling and build personas based on Printing habits and
the needs eg: printing photos, print travel tickets etc.. I am planning to
categorize four levels of user profiles, that is Housewives, working
men/women, students and retired men/women...I would like to know what are
the common criterias required for building User profile and persona. I would
appreciate any additional inputs/reference to this.

Your guidance will be extremely useful

Thanks,
Manjax

Comments

6 Dec 2008 - 6:23pm
DampeS8N
2008

If those are already your user types, and you know them well, you
don't need another layer of work on top.

However, I bet good money that those aren't your real users.

Those sound more like vague categorizations without any real
substance. What makes a working man use a printer differently than a
male student?

I don't think that is a real distinction. A better set of 4
persona's might be this: Joe the Professional Photographer, Tina the
socialite with a camera-phone, Bill the office worker, and Carlos the
stay-at-home Dad.

Persona's don't divide people, they put a face on a kind of actor.
Maybe Carlos also has a camera phone, but that need is already being
met with another persona.

You can use this concept to learn things, or you can use it to back
up whatever you were going to do already. I don't doubt you hope to
learn something from this, but you cut out the part that drives
learning it. That part is thinking through all the possible kinds of
people, boiling them down to the kinds that need flat white objects
turned into flat colored objects, and then deciding what to build
them.

Also, are you looking to make the printer? Or software that will use
a particular printer? Or software that just-so-happens to need to
print something.

In the first case, this process is a lot more akin to inventing. But
the golden rule for a physical digital interface is to not multi-map
buttons if you can get away with it and to have separate physical
interfaces for separate tasks. So, the tool that lets you plug in
your camera and crop a photo shouldn't also start the thing
printing.

If it is the second question, you already know what the thing CAN do,
now you just need to make it work. I can make that part super easy.
Interface with other software well with your drivers and DON'T
include extra BS software. Almost all computers come with software to
do those common photo tasks now.

If you are doing the last part, you don't need printing personas.
Use the ones you made to make the software itself. If you didn't do
that, do it. If it is too late, it is still too late.

Sorry if any of this comes off as jerky, but there are critical flaws
here that need to be corrected before proceeding, otherwise you run
the risk of using our advice, failing, and then deciding that IxD
isn't any better than the way things are traditionally done.

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Posted from the new ixda.org
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7 Dec 2008 - 12:30am
Andreas Ringdal
2008

Does your company/client/organization have any existing statistics
that is relevant to your task? Get hold of as much relevant
background information as possible.
If this is a studen project, contact various printer manufacturers,
explain your situation and ask if they have any statistics they are
willing to share.

You mention working men/women, but not if they are at work while
printing. There is a huge difference in operating a printer at home
and at work. (When was the last time you printed a 104 page report
using your 4 year old inkjet at home?)

Andreas

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Posted from the new ixda.org
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8 Dec 2008 - 4:30pm
Bennett Lauber ...
2008

Does anyone have any information on disabled user persona's

I am quickly becoming the accessibility person here and would like to
create some sample personas; If some are "Out there" it would help
get me started.

Thanks in advance!

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Posted from the new ixda.org
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8 Dec 2008 - 5:08pm
Jeff Parks
2008

Bennett,

Not sure if Derek Featherstone is on this mailing list, but if you're
looking for the best (human) resource on all topics related to
accessibility, check out http://furtherahead.com/profile/ or follow him
on twitter @feather

Cheers,
Jeff

Bennett Lauber wrote:
> Does anyone have any information on disabled user persona's
>
> I am quickly becoming the accessibility person here and would like to
> create some sample personas; If some are "Out there" it would help
> get me started.
>
> Thanks in advance!
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=36267
>
>
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6 Dec 2008 - 11:06pm
Karl Proctor
2008

I have a podcast which has Gayna Williams from Microsoft talking about
the exact idea that Will has mentioned above; Personas rather than
groups. If you go to the Stanford iTunes web site at;

http://itunes.stanford.edu/

Once iTunes is open, search for the following;

Innovation on Research Methods During the Development of Windows
Vista

And that should give you the podcast you need. Hope this helps :)

Karl

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Posted from the new ixda.org
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