Best practice for touchscreen interfaces in airplanes

1 Dec 2008 - 11:25am
6 years ago
8 replies
1054 reads
Julian McCrea
2007

Hey guys and gals,

I am doing some a proof of concept for an aeroplane IFE (in flight
entertainment) system.

Note: The interface is touchscreen and will not allow for Dan Saffer
gesture-based loveliness L

Any papers, usability best practices, IFE examples would be much
appreciated.

Thanks in advance,

Julian McCrea
User Experience Architect

GT
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Comments

1 Dec 2008 - 6:22pm
dirtandrust
2008

You should have a look at Air New Zealand's in flight entertainment
system. It was designed by Al Cooper, I believe. Is very usable and
is a great example of IxD.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36083

2 Dec 2008 - 12:27am
martinpolley
2007

Virgin America's Red system has been getting lots of press (though I assume
if you're working in this space, you'll already have heard of it).

Cheers,

Martin Polley
Technical writer, interaction designer
+972 52 3864280
Twitter: martinpolley
<http://capcloud.com/>

Any papers, usability best practices, IFE examples would be much
> appreciated.
>

2 Dec 2008 - 10:54am
Dan Saffer
2003

I'm guessing that the screens are resistive (pressure-based), and so
no multitouch. Which is ok, because multitouch is probably too complex
for your users anyway.

- Think simple actions; taps, mostly. If you do add in more complex
patterns (Slide to Scroll, for instance), be sure you add in a basic
way (tappable buttons) to accomplish the same thing.

- Beware of screen coverage. Make sure users' hands aren't covering
essential items when performing actions. Move menus to the bottom of
the screen, for instance.

- Keep touch targets large. On airplanes, you are dealing with a
really broad cross-section of humanity, so you might want to make the
touch targets even larger than you'd think (~1.25cm round). This of
course doesn't mean that the buttons themselves have to be that large,
but that the touchable area should be that large (what I call "iceberg
tips" in the book).

Hope that helps.

Dan

Dan Saffer
Designing Gestural Interfaces
O'Reilly, 3 December 2008
http://www.designinggesturalinterfaces.com

10 Dec 2008 - 6:30am
Leon Barnard
2008

He (Alan Cooper) talks about his IFE design in 'The Inmates are
Running the Asylum', so I recommend picking up that book and paging
through that section.

- Leon

On Dec 2, 1:22 am, Nathaniel Flick <natoba... at gmail.com> wrote:
> You should have a look at Air New Zealand's in flight entertainment
> system. It was designed by Al Cooper, I believe. Is very usable and
> is a great example of IxD.
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.orghttp://www.ixda.org/discuss?post=36083
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... disc... at ixda.org
> Unsubscribe ................http://www.ixda.org/unsubscribe
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11 Dec 2008 - 6:02am
Karl Proctor
2008

I suggest having a look at the ICE (Information Communication
Entertainment) system used by Emirates. Really simple & easy to use,
but the screens themselves are sometimes not that responsive, needing
to be touched 2 or 3 times in some cases (sometimes a surprisingly
hard push is needed)...

Karl

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=36083

11 Dec 2008 - 9:50am
mark ahlenius
2008

It is a good book, although I think he goes a bit overboard against
engineers IMHO.

'mark

Sent from my iPhone

On Dec 10, 2008, at 6:30 AM, Leon Barnard <leonbarnard at gmail.com> wrote:

> He (Alan Cooper) talks about his IFE design in 'The Inmates are
> Running the Asylum', so I recommend picking up that book and paging
> through that section.
>
> - Leon
>
> On Dec 2, 1:22 am, Nathaniel Flick <natoba... at gmail.com> wrote:
>> You should have a look at Air New Zealand's in flight entertainment
>> system. It was designed by Al Cooper, I believe. Is very usable and
>> is a great example of IxD.
>>
>> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>> Posted from the new ixda.orghttp://www.ixda.org/discuss?post=36083
>>
>> ________________________________________________________________
>> Welcome to the Interaction Design Association (IxDA)!
>> To post to this list ....... disc... at ixda.org
>> Unsubscribe ................http://www.ixda.org/unsubscribe
>> List Guidelines ............http://www.ixda.org/guidelines
>> List Help ..................http://www.ixda.org/help
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help

11 Dec 2008 - 10:55am
Bruce Esrig
2006

Yes, he seems to be thinking differently now ... in Cooper's keynote at
Interaction08, he talks about engineers as fellow craftsmen.

Ben Galbraith has a good summary in his blog post:
http://benzilla.galbraiths.org/2008/02/09/interaction08-friday-keynote-alan-cooper/

Bruce Esrig

On Thu, Dec 11, 2008 at 10:50 AM, Mark <m_ahlenius at comcast.net> wrote:

> It is a good book, although I think he goes a bit overboard against
> engineers IMHO.
>
> 'mark
>
> Sent from my iPhone
>
>
> On Dec 10, 2008, at 6:30 AM, Leon Barnard <leonbarnard at gmail.com> wrote:
>
> He (Alan Cooper) talks about his IFE design in 'The Inmates are
>> Running the Asylum', so I recommend picking up that book and paging
>> through that section.
>>
>> - Leon
>>
>> On Dec 2, 1:22 am, Nathaniel Flick <natoba... at gmail.com> wrote:
>>
>>> You should have a look at Air New Zealand's in flight entertainment
>>> system. It was designed by Al Cooper, I believe. Is very usable and
>>> is a great example of IxD.
>>>
>>> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>>> Posted from the new ixda.orghttp://www.ixda.org/discuss?post=36083
>>>
>>> ________________________________________________________________
>>> Welcome to the Interaction Design Association (IxDA)!
>>> To post to this list ....... disc... at ixda.org
>>> Unsubscribe ................http://www.ixda.org/unsubscribe
>>> List Guidelines ............http://www.ixda.org/guidelines
>>> List Help ..................http://www.ixda.org/help
>>>
>> ________________________________________________________________
>> Welcome to the Interaction Design Association (IxDA)!
>> To post to this list ....... discuss at ixda.org
>> Unsubscribe ................ http://www.ixda.org/unsubscribe
>> List Guidelines ............ http://www.ixda.org/guidelines
>> List Help .................. http://www.ixda.org/help
>>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>
>

11 Dec 2008 - 11:11am
mark ahlenius
2008

Yes, that's funny. I've been an engineer and for many years (28+) I
did see how we designed and developed UI's, some were pretty bad, and
some pretty decent. Often we accused of putting everything and the
kitchen sink in the UI, cause that's what we as engineers would want.

Then I started using the Mac UI's, reading books on usability and UI
design, simplicity, etc. I started working with some folks who majored
in HF and HCI. That was my start into this field. Now I try to take
more of the user advocate role in any designs. Still am quite low on
the learning curve, but progressing forward.

'mark

Bruce Esrig wrote:
> Yes, he seems to be thinking differently now ... in Cooper's keynote
> at Interaction08, he talks about engineers as fellow craftsmen.
>
> Ben Galbraith has a good summary in his blog post:
> http://benzilla.galbraiths.org/2008/02/09/interaction08-friday-keynote-alan-cooper/
>
> Bruce Esrig
>
> On Thu, Dec 11, 2008 at 10:50 AM, Mark <m_ahlenius at comcast.net
> <mailto:m_ahlenius at comcast.net>> wrote:
>
> It is a good book, although I think he goes a bit overboard
> against engineers IMHO.
>
> 'mark
>
> Sent from my iPhone
>
>
> On Dec 10, 2008, at 6:30 AM, Leon Barnard <leonbarnard at gmail.com
> <mailto:leonbarnard at gmail.com>> wrote:
>
> He (Alan Cooper) talks about his IFE design in 'The Inmates are
> Running the Asylum', so I recommend picking up that book and
> paging
> through that section.
>
> - Leon
>
> On Dec 2, 1:22 am, Nathaniel Flick <natoba... at gmail.com
> <mailto:natoba... at gmail.com>> wrote:
>
> You should have a look at Air New Zealand's in flight
> entertainment
> system. It was designed by Al Cooper, I believe. Is very
> usable and
> is a great example of IxD.
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> . . . . .
> Posted from the new
> ixda.orghttp://www.ixda.org/discuss?post=36083
> <http://www.ixda.org/discuss?post=36083>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... disc... at ixda.org
> <mailto:disc... at ixda.org>
> Unsubscribe ................http://www.ixda.org/unsubscribe
> List Guidelines ............http://www.ixda.org/guidelines
> List Help ..................http://www.ixda.org/help
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> <mailto:discuss at ixda.org>
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> <mailto:discuss at ixda.org>
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>
>

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