Article: Southwest designs own software, affects ticket prices

11 Nov 2008 - 10:48am
5 years ago
1 reply
585 reads
Gloria Petron
2007

*The Middle Seat: Savvier Airline Schedules, Fewer Cheap Fares*

> ...Southwest tried to hire consulting firms or software providers to devise
> a system for its unique way of operating. But most airline scheduling
> systems are geared to long-haul, hub-and-spoke carriers where planes fly
> into and out of the same city over and over and airlines want to maximize
> flight connections. None of the 20 companies Southwest talked to could
> produce a scheduling system to do the whole job.
>
> Then a Southwest employee, Alex Heinold, came up with a breakthrough on his
> home computer, devising a formula to match the airline's unique operation.

http://travel.msn.com/Guides/article.aspx?cp-documentid=683736&GT1=41000
They should put Alex to work for the government.
Regards,
Gloria

Comments

11 Nov 2008 - 12:15pm
Billy Cox
2007

Large companies pay a lot of lip service to promoting entrepreneurial spirit
among their employees. It's nice to see that it can happen in the real
world.

> Then a Southwest employee, Alex Heinold, came up with a breakthrough
> on his home computer, devising a formula to match the airline's unique
> operation.

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