I have been asked to come up with an intuitive help method for tooltips
on a very complex dialog. I immediately thought of a question mark which
the customer clicks on and then drags over the interface, but that idea
has been nixed. Our competitors tend to put question marks next to every
main control which I have argued makes an already complex dialog look
far too busy and also sends a message that says " look out this is
confusing". That is my own personal opinion backed up by only common
sense, so if I am wrong please someone correct me.
Our challenge is a standard one line tooltip will not be enough to
describe the intent of the control(s). At the same time they do not want
to fall back on separate context sensitive help windows opening. They
want the customer to stay in the interface where they are working and
get helpful information as required.
Any good examples out there on the web that I can look at.