Hope everybody's July is going well! I always love reading people's
posts and marveling at the knowledge of our design community.
Right now I'm pimping some of my own stuff on the design research
side, letting you know that Steve Calde (long-time Cooper consultant)
and I (once-upon-a-time Cooper consultant) are presenting a webinar
through Catalyze on the topic of Personas. The presentation is called
"Death to Personas! Long Live Personas!", wherein we take on some
criticisms of personas. We even address the esteemed Robert Hoekman
Jr's statement: "What's actionable about a persona?" See <http://www.catalyze.org/
> for registration info.