JOB: Director of User Experience at NavigationArts in Washington D.C. Metro

20 May 2008 - 12:32pm
1270 reads
Natalie Buda

NavigationArts, a fast growing Washington D.C. metro Internet services
company, is seeking qualified candidates for the full-time position as
the Director of User Experience. NavigationArts provides professional
services to help clients solve complex business problems with Web
technologies including: Web sites, intranets, portals, and rich
Internet applications. We are an Equal Opportunity Employer that
offers an outstanding benefit and compensation package and a fantastic
work environment.

The Director of User Experience reports directly to the Chief
Operations Officer and is responsible for leadership of the User
Experience function at NavigationArts. This candidate is responsible
for the tactical and strategic management of the User Experience
department resources (Information Architects, User Researchers,
Content Strategists, Web Writers, Interaction Designers, Creative
Directors, Art Directors, and Designers).

Primary duties include leadership, management and promotion of the
User Experience group. Other duties include:

Defines and establishes department mission and goals and ensures they
are aligned with company strategic plan.

Recruits, hires, and manages a team of User Experience professionals.

Mentors, evaluates, monitors, and gives timely feedback to group
members on skills, performance, work products, and deliverables.

Establishes and maintains high quality of work standard for department.

Serves as an Senior User Experience consultant on project engagements
and acts as company subject matter expert on all User Experience

Drives User-Experience and User-Centric design throughout company.

Proactively stays up to date with current Internet trends,
technologies, best practices, and User-Centered Design methodologies.

Works collaboratively and effectively with other functional groups to
develop proposals, Statements of Work, establish work methodologies,
and best practices.

Performs other duties and responsibilities as assigned.


Bachelor's degree in information science, design, human-computer
interaction, cognitive psychology, anthropology, computer science, or
related fields and at least 8-10+ years experience with information
architecture, interaction design, visual design and usability testing
of websites, intranets, and/or web-based products and services or an
equivalent combination of education and experience. Master's degree

Experience (5-7 years) managing teams of creative web talent (Creative
Designers, Information Architects, Interaction Designers, User
Experience Designers) preferred.
Proficient in general design and multimedia applications (Adobe CS3,
Visio, etc) and MS Office tools.

Demonstrated knowledge and understanding of industry trends and
emerging technologies, with an ability to relate these trends to the
company and its objectives. Uses that knowledge, creativity and
company practices to obtain solutions to complex problems and to
evolve User Experience department's roles, methods, and processes.

Excellent oral and written communication skills.

Applicants send resume and cover letter to hr at

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