I need a little help/advice on a terminology issue.
Background: I work in our Business Applications Usability department and we have
many internal applications that we use within the company, across the globe. We
are working on a Local Language project that will focus on our employees in the
offices in China, Japan, and Korea (CJK). This project will focus only on
Contact and Account information.
We will be asking our employees in CJK to enter Customer Contact and Account
information in their Local Language into these applications, as usual, but we
will also be requiring them to enter the Customer Contact and Account
information in Latin characters as well. This will require a bit of redesign for
some of the screens/forms in these apps. This will also mean that they have 2
blocks of fields to work with, in what I'm calling Local Language and Latin
Language. And, it means that they will be toggling their keyboards back and
forth between languages quite a bit. But that's a separate issue.
Local Language means any language for anyone: English, French, Russian, Chinese, Japanese, Korean, German, etc. This will be the primary area on each application that everyone will work on.
Latin Language means Latin characters such as English, German, French.
We need to distinguish which fields are for which language, which may (possibly) be a parenthetical label. Such as:
First Name (Latin):
Last Name (Latin):
Company Name (Latin):
Keep in mind that the above is not our proposed design but is used only for show here.
The terms Local Language and Latin Language are not the best terms, especially if we have to label fields. Does anyone do anything similar to this? How did you handle it? If you didn't do it but have an opinion or some expertise, I'd love to hear it. And, most importantly, if I didn't make any sense explaining this, please ask for clarification.
At this point, we don't know if everyone in the company will see all the fields or if we make this permissions-based and only CJK sees all the fields.
Thanks in advance. If anyone is interested in the summary, let me know in case I forget to post it here.