Managing Change (Was: Iterative Change Manageme nt / Patriarchs of the Design Family)

24 Nov 2003 - 10:34am
10 years ago
1 reply
656 reads
Narey, Kevin
2004

I apologise for provoking any infuriation. It is merely what I perceive to
be reality.
However, surely global market forces are creating the environment within
which we can design and create. The global adoption of the design of the
automobile is a good example of this?

KN

-----Original Message-----
From: CD Evans [mailto:clifton at infostyling.com]
Sent: 24 November 2003 14:30
To: Narey, Kevin; 'molly w. steenson'; discuss at interactiondesigners.com
Subject: Managing Change (Was: Iterative Change Management / Patriarchs
of the Design Family)

Managing Change seems an appropriate title for this discussion.

Does you like commuting? Quite a few people feel the same about typing.

This defence of cars almost infuriates me, but I'll try to be
diplomatic. I can understand the value of an automobile. I can't
understand the cost. Especially in relation to the average global
income. The cost of a bicycle is much more reflective of what it
means to be human. Most people don't have cars or computers.

This added to the practical humility of a car not being designed
appropriately for city life makes me think a lot about urban
planning, but I should be thinking about the car design.
Unfortunately, the car is a stop gap design. It wasn't designed to
fit into an older city or to be distributed on a grand scale. A few
of them here and there, fine, but the populations have exploded and
we haven't changed the design. The same thing has happened with
computers, a few thousand programmers can work with them as is,
fine, but day care centers and shopping malls could do with better
system designs.

Both the car and the computer weren't designed to be comfortable for
more than 3 hours at a time. No amount of cushions is going to make
what is essentially a yogic meditational position healthy for
everyone. Funny but true. It took 40 years for television to have a
suggested health effect. But instead of reducing the amount of screen
time, we just put the giant light bulb closer to our eyes.

Add all this to the greenhouse effect or another research topic
looking at economic instability in your local university and it's
time to think about the responsibility designers have to the world.

Kindly
CD Evans

Ps: For Kannan, I don't always call myself a systems designer, my
clients choose my title. Hopefully this list and web site can help us
all with that problem.

At 11:33 am +0000 24/11/03, Narey, Kevin wrote:
>I agree Molly. It seems that CD Evans believes that the automobile design
(I
>can only assume you refer to the interaction of it's form) needs to change
>because it is 'unsuccessful'. The form and interaction of an automobile has
>been globally accepted as a resounding 'success' if success can be defined
>as 'user acceptance' - a test often employed in the success (or indeed
>failure) of software applications. Indeed the form of a vehicle is now a
>written standard in many countries worldwide - why is that 'unsuccessful'?.
>
>IMO User feedback in terms of behaviour/interaction in the automobile
>industry is now much more of a focus than it has ever been and is really
>pushing the envelope in terms of a vehicle's form and function. There a
many
>attempts to revisit the base form of many products; a healthy practice for
>design and for human benefit - change for the sake of change has
>historically proven to be misguided and costly.
>
>KN
>Web UI Developer
>VW Group
>
>-----Original Message-----
>From: molly w. steenson [mailto:molly at girlwonder.com]
>
>Not true: major car manufacturers are indeed looking at interaction
>design and automobiles. Some of the innovations you'll see in the
>future will be service related (what happens in a future where a car
>is a shared commodity, and not an owned resource) and will directly
>affect the interactions the car has with the road (what if a car
>couldn't have accidents?). These are not industrial design shifts, or
>digital industrial design, but something much different.
>
>It's important to realize that car design happens on long timelines
>(you're designing for something 10 years out, for instance) -- and to
>make a short-term strategic design decision is to short-change the
>long-term viability of what you're designing.
>
>m.
>
>
> >Correct me if I'm wrong, but this may be an inheritance from a
>>by-product of product design, accepting the bare minimum of a
>>working model and very rarely revisiting the original thought.
> >
> >Meanwhile, people suffer.
>>
>>'Interactions' and 'Products' have failed to continue to evolve. I
>>say we should be designing 'Systems'.
>>
>>CD Evans
> >A Systems Designer

--
A society grows great when old men plant trees whose shade they know
they shall never sit in.
- Greek proverb

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Comments

24 Nov 2003 - 12:47pm
Narey, Kevin
2004

Agreed Pete - perhaps that's where only the best 'magicians' succeed :)

Returning to the theme of time-lines, 'designing in' the lifespan of a
product and having a notion of it's prospective iterative evolution is often
a business decision, not something that the designer can control. I have
only ever seen one brief which said 'this is how long this products life is
anticipated to be'.

As designers, we do have a responsibility (one of the many!) to look towards
the future and imagine what the usage of our product will potentially be in
a contextual seachange. However, this does not abrogate the need for
pragmatism and realism in our designs.

Did designers really have a viable alternative to motion when the automobile
was invented and were they considering the consequences of V8 engines to the
environment? Were they designing a way for a user to get from A-B in a
shorter time? I would like to think both.

Sadly, we could well have destroyed more fossil fuels for the electricity in
writing and sending these emails than a V8 engine would use in a year.

KN
-----Original Message-----
From: Peter Bagnall [mailto:pete at surfaceeffect.com]
Sent: 24 November 2003 16:45
To: Narey, Kevin
Cc: 'CD Evans'; 'molly w. steenson'; discuss at interactiondesigners.com
Subject: Re: [ID Discuss] Managing Change (Was: Iterative Change
Manageme nt / Patriarchs of the Design Family)

I suppose this comes down to an ethical argument. As designers should
we be held responsible for the long term results of our designs,
including their social, environmental, and other effect. Or are we only
responsible for the bottom line.

I must say, my opinion on this is we need to embrace the wider
responsibilities or we'll end up with a world no-one wants to live in.
So as other professions have ethical commitments we should too. I know
a few related groups have started on this sort of thing. I think the
ACM have a statement of ethics, but I suspect ours would be a little
different, possibly broader.

I know this rapidly gets political, but I think it is a question that
is worthy of discussion.

Kevin, I suppose what I'm saying is that while you may be talking about
the world as it is, surely as designers we should be thinking about the
world as we want it to be. After all, isn't that the mother of all
design problems ;-)

--Pete

On 24 Nov 2003, at 15:34, Narey, Kevin wrote:

> I apologise for provoking any infuriation. It is merely what I
> perceive to
> be reality.
> However, surely global market forces are creating the environment
> within
> which we can design and create. The global adoption of the design of
> the
> automobile is a good example of this?
>
> KN
>
> -----Original Message-----
> From: CD Evans [mailto:clifton at infostyling.com]
> Sent: 24 November 2003 14:30
> To: Narey, Kevin; 'molly w. steenson'; discuss at interactiondesigners.com
> Subject: Managing Change (Was: Iterative Change Management / Patriarchs
> of the Design Family)
>
>
>
>
> Managing Change seems an appropriate title for this discussion.
>
> Does you like commuting? Quite a few people feel the same about typing.
>
> This defence of cars almost infuriates me, but I'll try to be
> diplomatic. I can understand the value of an automobile. I can't
> understand the cost. Especially in relation to the average global
> income. The cost of a bicycle is much more reflective of what it
> means to be human. Most people don't have cars or computers.
>
> This added to the practical humility of a car not being designed
> appropriately for city life makes me think a lot about urban
> planning, but I should be thinking about the car design.
> Unfortunately, the car is a stop gap design. It wasn't designed to
> fit into an older city or to be distributed on a grand scale. A few
> of them here and there, fine, but the populations have exploded and
> we haven't changed the design. The same thing has happened with
> computers, a few thousand programmers can work with them as is,
> fine, but day care centers and shopping malls could do with better
> system designs.
>
> Both the car and the computer weren't designed to be comfortable for
> more than 3 hours at a time. No amount of cushions is going to make
> what is essentially a yogic meditational position healthy for
> everyone. Funny but true. It took 40 years for television to have a
> suggested health effect. But instead of reducing the amount of screen
> time, we just put the giant light bulb closer to our eyes.
>
> Add all this to the greenhouse effect or another research topic
> looking at economic instability in your local university and it's
> time to think about the responsibility designers have to the world.
>
>
> Kindly
> CD Evans
>
> Ps: For Kannan, I don't always call myself a systems designer, my
> clients choose my title. Hopefully this list and web site can help us
> all with that problem.
>
>
> At 11:33 am +0000 24/11/03, Narey, Kevin wrote:
>> I agree Molly. It seems that CD Evans believes that the automobile
>> design
> (I
>> can only assume you refer to the interaction of it's form) needs to
>> change
>> because it is 'unsuccessful'. The form and interaction of an
>> automobile has
>> been globally accepted as a resounding 'success' if success can be
>> defined
>> as 'user acceptance' - a test often employed in the success (or indeed
>> failure) of software applications. Indeed the form of a vehicle is
>> now a
>> written standard in many countries worldwide - why is that
>> 'unsuccessful'?.
>>
>> IMO User feedback in terms of behaviour/interaction in the automobile
>> industry is now much more of a focus than it has ever been and is
>> really
>> pushing the envelope in terms of a vehicle's form and function. There
>> a
> many
>> attempts to revisit the base form of many products; a healthy
>> practice for
>> design and for human benefit - change for the sake of change has
>> historically proven to be misguided and costly.
>>
>> KN
>> Web UI Developer
>> VW Group
>>
>> -----Original Message-----
>> From: molly w. steenson [mailto:molly at girlwonder.com]
>>
>> Not true: major car manufacturers are indeed looking at interaction
>> design and automobiles. Some of the innovations you'll see in the
>> future will be service related (what happens in a future where a car
>> is a shared commodity, and not an owned resource) and will directly
>> affect the interactions the car has with the road (what if a car
>> couldn't have accidents?). These are not industrial design shifts, or
>> digital industrial design, but something much different.
>>
>> It's important to realize that car design happens on long timelines
>> (you're designing for something 10 years out, for instance) -- and to
>> make a short-term strategic design decision is to short-change the
>> long-term viability of what you're designing.
>>
>> m.
>>
>>
>>> Correct me if I'm wrong, but this may be an inheritance from a
>>> by-product of product design, accepting the bare minimum of a
>>> working model and very rarely revisiting the original thought.
>>>
>>> Meanwhile, people suffer.
>>>
>>> 'Interactions' and 'Products' have failed to continue to evolve. I
>>> say we should be designing 'Systems'.
>>>
>>> CD Evans
>>> A Systems Designer
>
>
> --
> A society grows great when old men plant trees whose shade they know
> they shall never sit in.
> - Greek proverb
>
>
> **********************************************************************
> gedas united kingdom limited
> Registered in England no. 1371338
>
> This email and any files transmitted with it are confidential
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> It is intended solely for the use of the individual or entity to
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------------------------------------------------------------------------
---
The wit makes fun of other persons; the satirist makes fun of the
world; the humorist makes fun of himself.
James Thurber

Peter Bagnall - http://people.surfaceeffect.com/pete/

**********************************************************************
gedas united kingdom limited
Registered in England no. 1371338

This email and any files transmitted with it are confidential
and it may be privileged.

It is intended solely for the use of the individual or entity to
whom it is addressed.

If you have received this in error, please contact the sender
and delete the material immediately.
**********************************************************************

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