GMails New Contact Manager

21 Feb 2008 - 4:35pm
6 years ago
1 reply
683 reads
Amnon Dekel
2005

I am a long time fan of GMAIL and Google's keep it simple and clean UI
philosophy. Unfortunately the new contact manager seems to have not been
designed by Google. I have had a really frustrating experience in creating a
contact group with 20 emails of my students, none of which are existing
contacts. With the old UI I just create a new group and past all the
addresses into the entry field and voila- new group created. With the new UI
I have the choice of creating a contact for each of the 20 emails (no way!)
and then add them to the group, or I can create a CVS file and import it. I
tried the second option but the contact manager would not eat it and gave me
an error on it each time. Even if it had accepted it- it wouldn't have
mattered since gmail needs to cater to normal users, not users who can
create CVS files by hand.

So my solution was simple but annoying: I switched back to the OLD UI,
created the contact group and then switched back to the NEW UI, praying that
all the new features that I love (i.e. label coloring etc) would not get
ruined in the process- luckilly the process succeeded.

So- the point- the new Gmail contact manager suffers from a badly executed
UI design- apart from the problem I described it has additional UI problems
which I will not add to this already too long post.

I hope the GMAIL team which has done such a wonderful job in creating the
best web based email today (in my opinion) gets back to basics and fixes
this as soon as possible. If anyone here knows anyone from the team I would
appreciate it if they could forward this email to them. Looking through the
Gmail forum I see that I am not the first one frustrated with this and hope
they fix it.

--
:::........::::...::......:::....::::...::............:::::
Amnon Dekel
Cell: +972 54 813-8160
:::........::::...::......:::....::::...::............:::::

Comments

21 Feb 2008 - 4:44pm
SemanticWill
2007

Amnon - At least you can try to use it --
*
I can't! *

None of my contacts show up in the list. I can mouse over what I guess might
be the rows where the names exist - but the names don't appear. When you
can't even read the names of your contacts because they don't exist, there
is a real problem with the UI.

Can't tell who did the UI, but it must have been someone at Google. I doubt
they outsource any of their UI designs.

On Thu, Feb 21, 2008 at 4:35 PM, Amnon Dekel <amnoid at gmail.com> wrote:

> I am a long time fan of GMAIL and Google's keep it simple and clean UI
> philosophy. Unfortunately the new contact manager seems to have not been
> designed by Google. I have had a really frustrating experience in creating
> a
> contact group with 20 emails of my students, none of which are existing
> contacts. With the old UI I just create a new group and past all the
> addresses into the entry field and voila- new group created. With the new
> UI
> I have the choice of creating a contact for each of the 20 emails (no
> way!)
> and then add them to the group, or I can create a CVS file and import it.
> I
> tried the second option but the contact manager would not eat it and gave
> me
> an error on it each time. Even if it had accepted it- it wouldn't have
> mattered since gmail needs to cater to normal users, not users who can
> create CVS files by hand.
>
> So my solution was simple but annoying: I switched back to the OLD UI,
> created the contact group and then switched back to the NEW UI, praying
> that
> all the new features that I love (i.e. label coloring etc) would not get
> ruined in the process- luckilly the process succeeded.
>
> So- the point- the new Gmail contact manager suffers from a badly executed
> UI design- apart from the problem I described it has additional UI
> problems
> which I will not add to this already too long post.
>
> I hope the GMAIL team which has done such a wonderful job in creating the
> best web based email today (in my opinion) gets back to basics and fixes
> this as soon as possible. If anyone here knows anyone from the team I
> would
> appreciate it if they could forward this email to them. Looking through
> the
> Gmail forum I see that I am not the first one frustrated with this and
> hope
> they fix it.
>
> --
> :::........::::...::......:::....::::...::............:::::
> Amnon Dekel
> Cell: +972 54 813-8160
> :::........::::...::......:::....::::...::............:::::
> ________________________________________________________________
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--
~ will

"No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it."
Alan Cooper
-
"Where you innovate, how you innovate,
and what you innovate are design problems"
-------------------------------------------------------
will evans
user experience architect
wkevans4 at gmail.com
-------------------------------------------------------

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